Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alina Krcic

Astoria,NY

Summary

Proactive and customer-oriented, I excelled at Ralphs Italian Ices, enhancing customer engagement and satisfaction through expert ice cream serving and detailed product knowledge. Leveraged skills in sanitization and cash register management, contributing to a clean, efficient service environment. Recognized for teamwork and maintaining inventory accuracy, I consistently delivered exceptional service, driving repeat business.

Overview

Work History

Ice Cream Server

Ralphs Italian Ices
05.2024 - 08.2024
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Notified supervisor and peers of low product inventory and customer complaints.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
  • Accurately operated cash register to process customer payments.

Education

No Degree -

The Young Women's Leadership School of Astoria
23-15 Newtown Ave, Astoria, NY 11102
06-2026

Skills

  • Case merchandising
  • Headset operation
  • Ice cream sampling
  • Customer service
  • Sanitization
  • Cash register
  • Customer engagement
  • Work area cleanliness
  • Handling complaints
  • Cleaning and organization
  • Inventory
  • Order taking
  • Relationship building
  • Greeting customers
  • Teamwork
  • Serving

Languages

English
Native or Bilingual
Bosnian
Native or Bilingual
Croatian
Full Professional
Serbian
Professional Working

Timeline

Ice Cream Server

Ralphs Italian Ices
05.2024 - 08.2024

No Degree -

The Young Women's Leadership School of Astoria
Alina Krcic
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