Alina Leonchyk
Lynnwood
Summary
Dynamic and adaptable professional with exceptional customer service skills honed at Starbucks. Proven ability to resolve customer complaints and enhance satisfaction, while maintaining cleanliness and attention to detail. Recognized for fostering teamwork and demonstrating leadership in fast-paced environments, ensuring operational excellence and client loyalty.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
08.2024 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Sandwich Artist
SUBWAY®Restaurants
12.2022 - 06.2024
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Pennfoster
Online School07-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Adaptive and creative
- Professional demeanor
- Cleanliness
- Exceptional customer service
- Team leadership
Languages
Russian
Full Professional
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Fashion and Style
- I like working with my hands and fixing things
Timeline
Barista
Starbucks, Barista
08.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
12.2022 - 06.2024
High School Diploma -
Pennfoster
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