Alina Lopez
Sacramento,CA
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
1
1
year of professional experience
Work History
Barista
New Brew Cafe
Rocklin, CA
03.2025 - Current
- Prepared specialty coffee beverages using espresso machines and brewing equipment.
- Delivered exceptional customer service to enhance guest experience and satisfaction.
- Operated cash register, processed payments, and handled transactions accurately.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Assisted in inventory management by restocking supplies and monitoring levels.
- Adapted to menu changes and seasonal offerings, ensuring up-to-date knowledge of products.
- Participated in training sessions to improve skills in coffee preparation techniques.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Community Collaborative Charter School
Sacramento03-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Cash register operation
- Safe food handling
Timeline
Barista
New Brew Cafe
03.2025 - Current
High School Diploma -
Community Collaborative Charter School