ALINA OANCEA

• Provided customized skincare consultations to assess client needs and recommend appropriate treatments.
• Executed a variety of facial and body treatments, ensuring high levels of client satisfaction.
• Enhanced client experience through exceptional customer service and attention to detail during treatments.
• Developed customized facial treatments for individual clients to address specific skin care needs.

• Performed laser hair removal treatments on diverse clientele, enhancing client satisfaction and retention.
• Prepared treatment rooms and equipment for procedures, maintaining high standards of cleanliness and safety.
• Educated clients on pre- and post-treatment care and skincare recommendations, improving treatment outcomes and client knowledge.

• Met with clients to conduct initial skin assessments, identifying key concerns and shaping customized treatment plans.
• Performed various cosmetic treatments addressing diverse skincare needs to enhance client satisfaction.

Cleaned and disinfected equipment daily to ensure hygiene standards.

• Resolved customer inquiries in-person and over phone by assisting with order placements, system navigation, and item location.
• Utilized knowledge of sales and promotions for glasses and contact lenses to inform customers about payment and exchange policies.