Alina Robaina
Tallahassee
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Encourged to contribute to team success and achieve positive results. Ready to accept new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
The Black Sheep
Campus Ambassador
09.2024 - Current
- In-person promotional work for local businesses and national brands on and around campus.
- Work effectively in fast-paced environments.
- Engage in meaningful conversations with college student peers.
- Brand awareness.
Sally Beauty
Sales Associate
06.2022 - 07.2022
- Provide exceptional service to customers by greeting them, addressing inquiries, and offering personalized beauty product recommendations.
- Demonstrate product knowledge, such as hair care, skin care, and nail care products, to help customers make informed purchasing decisions.
- Assist customers in finding the right products based on their needs, including explaining product benefits, usage, and features.
- Actively engage with customers.
- Process customer transactions accurately at the register, handling cash, credit cards, and other forms of payment.
- Work collaboratively with other team members to ensure smooth store operations and provide great customer experiences.
Duffy's Sports Grill
Hostess
11.2020 - 06.2022
- Warmly greet guests as they arrive at the restaurant, creating a friendly and inviting atmosphere.
- Escort guests to their tables, ensuring they are seated promptly while considering preferences.
- Manage the seating chart and ensure efficient table assignments, balancing server sections and maximizing seating efficiency.
- Maintaining a waitlist and ensuring customers are informed about estimated wait time.
- Assist in resolving guest complaints or concerns by communicating with managers.
- Assist other staff members by clearing tables or delivering menus.
- Handle To-Go orders by using the POS system and packing orders carefully.
- Closing and opening duties.
- Handle payments promptly.
Duffy's Sports Grill
Waitress
11.2020 - 06.2022
- Accurately take food and drink orders, making sure to clarify any special requests.
- Help customers navigate the menu and provide recommendations.
- Ensure that food and drinks are delivered correctly and with care, maintaining a high standard of presentation.
- Process payments using POS system and issue receipts.
- Ensure that food handling, serving, and cleaning follow proper hygiene and health standards.
Education
Bachelor of Science - Biological Sciences
Florida State University
Tallahassee, FL05-2026
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL05-2024
Skills
- Bilingual (English and Spanish)
- Customer service
- Teamwork and collaboration
- Attention to detail
- Active listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
The Black Sheep
Campus Ambassador
09.2024 - Current
Sally Beauty
Sales Associate
06.2022 - 07.2022
Duffy's Sports Grill
Hostess
11.2020 - 06.2022
Duffy's Sports Grill
Waitress
11.2020 - 06.2022
Bachelor of Science - Biological Sciences
Florida State University
Associate of Arts - General Studies
Florida SouthWestern State College
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