Alina Seredian
Tarzana,CA
Summary
Proven leader in the production industry, notably at Verdelux Chocolates, where I enhanced product presentation, production proficiency, and boosted team moral. Skilled in social media marketing and a creative problem solver, I consistently deliver high-quality customer experiences and drive brand promotion. My clear communication and goal-oriented approach ensure seamless team collaboration and innovative solutions while my positive and curious personality makes me confident and comfortable interfacing with customers and coworkers.
Overview
8
8
years of professional experience
Work History
Chocolate Seller
Läderach Chocolates
Canoga Park, CA
12.2023 - Current
- Provided exceptional customer service, addressing inquiries promptly and resolving any issues professionally.
- Boosted repeat business by delivering memorable experiences for chocolate lovers through attentive service and engaging interactions.
- Enhanced store presentation by creating eye-catching and enticing product displays that showcased various chocolate selections.
- Supported company growth by participating in regional trade shows, showcasing products effectively while building valuable industry connections.
Small Business Owner
Truffle Troll
Bellingham, WA
06.2020 - 11.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations with a high quality product.
- Taught chocolate truffle making classes at the Community Food Co-op
- Conducted research on food and flavor trends, sustainably sourcing ingredients, and coordinated collaborations with other small businesses
Event Coordinator
Black Fern Coffee
Bellingham, WA
10.2022 - 02.2023
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Deli Clerk
Community Food Co-op
Bellingham, WA
04.2022 - 10.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Head Confectioner
Ranger Chocolate
Portland, OR
04.2021 - 03.2022
- Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
- Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.
- Mastered various confectionery techniques, constantly engaging in new recipes to bring the business owner’s vision into reality
- Enhanced product quality by implementing rigorous quality control measures and refining recipes.
- In frequent communication with other department heads and business owner to ensure everyone was on the same page and could continue to work efficiently.
Assistant Chocolate Lead
Verdelux Chocolates
Bellingham, WA
02.2016 - 05.2020
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Acting lead on production floor when chocolate was off-floor.
- Worked effectively in large-scale, fast-paced production environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate Of Arts And Sciences - Cultural Anthropology
Whatcom Community College
Bellingham, WA06.2018
Skills
- Clear and timely communication
- Cash handling proficiency
- Food safety understanding
- Social Media Marketing
- Self-Motivated
- Goal-Oriented
- Creative Problem Solver
Timeline
Chocolate Seller
Läderach Chocolates
12.2023 - Current
Event Coordinator
Black Fern Coffee
10.2022 - 02.2023
Deli Clerk
Community Food Co-op
04.2022 - 10.2022
Head Confectioner
Ranger Chocolate
04.2021 - 03.2022
Small Business Owner
Truffle Troll
06.2020 - 11.2023
Assistant Chocolate Lead
Verdelux Chocolates
02.2016 - 05.2020
Associate Of Arts And Sciences - Cultural Anthropology
Whatcom Community College