Alina Seredian
Tarzana,CA
Summary
Proven leader in the production industry, notably at Verdelux Chocolates, where I enhanced product presentation, production proficiency, and boosted team moral. Skilled in social media marketing and a creative problem solver, I consistently deliver high-quality customer experiences and drive brand promotion. My clear communication and goal-oriented approach ensure seamless team collaboration and innovative solutions while my positive and curious personality makes me confident and comfortable interfacing with customers and coworkers.
Overview
8
8
years of professional experience
Work History
Chocolate Seller
Läderach Chocolates
12.2023 - Current
- Provided exceptional customer service, addressing inquiries promptly and resolving any issues professionally.
- Boosted repeat business by delivering memorable experiences for chocolate lovers through attentive service and engaging interactions.
- Enhanced store presentation by creating eye-catching and enticing product displays that showcased various chocolate selections.
- Supported company growth by participating in regional trade shows, showcasing products effectively while building valuable industry connections.
Small Business Owner
Truffle Troll
06.2020 - 11.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations with a high quality product.
- Taught chocolate truffle making classes at the Community Food Co-op
- Conducted research on food and flavor trends, sustainably sourcing ingredients, and coordinated collaborations with other small businesses
Event Coordinator
Black Fern Coffee
10.2022 - 02.2023
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Deli Clerk
Community Food Co-op
04.2022 - 10.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Head Confectioner
Ranger Chocolate
04.2021 - 03.2022
- Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
- Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.
- Mastered various confectionery techniques, constantly engaging in new recipes to bring the business owner’s vision into reality
- Enhanced product quality by implementing rigorous quality control measures and refining recipes.
- In frequent communication with other department heads and business owner to ensure everyone was on the same page and could continue to work efficiently.
Assistant Chocolate Lead
Verdelux Chocolates
02.2016 - 05.2020
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Acting lead on production floor when chocolate was off-floor.
- Worked effectively in large-scale, fast-paced production environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate Of Arts And Sciences - Cultural Anthropology
Whatcom Community College
Bellingham, WA06.2018
Skills
- Clear and timely communication
- Cash handling proficiency
- Food safety understanding
- Social Media Marketing
- Self-Motivated
- Goal-Oriented
- Creative Problem Solver
Timeline
Chocolate Seller
Läderach Chocolates
12.2023 - Current
Event Coordinator
Black Fern Coffee
10.2022 - 02.2023
Deli Clerk
Community Food Co-op
04.2022 - 10.2022
Head Confectioner
Ranger Chocolate
04.2021 - 03.2022
Small Business Owner
Truffle Troll
06.2020 - 11.2023
Assistant Chocolate Lead
Verdelux Chocolates
02.2016 - 05.2020
Associate Of Arts And Sciences - Cultural Anthropology
Whatcom Community College
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