Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Alina Smith-France

North Hollywood,CA

Summary

I am extroverted, driven, humorous, and amiable.
I'm a go-getter and a hard worker who has big aspirations for myself.
I am a quick learner and I also enjoy being of service to others.
I can do the task and work well with others as well as getting the job done!

Overview

7
7
years of professional experience

Work History

Beauty Advisor

Sephora
Los Angeles, CA
10.2023 - Current
  • Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
  • Developed in-depth knowledge of skincare and cosmetic products to educate customers effectively.
  • Trained new team members on product offerings and customer service best practices.
  • Managed inventory levels, ensuring optimal stock availability for high-demand products.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Attractions Host

Universal Studios Hollywood
Los Angeles, CA
07.2023 - Current
  • Promoted special events or offers, increasing awareness among visitors and driving participation rates.
  • Monitored queue lines effectively, managing wait times and distributing fast passes as needed.
  • Conducted pre-opening inspections to ensure all attractions were ready for daily operation, guaranteeing seamless guest experiences.
  • Managed crowd control effectively, maintaining order during peak times and ensuring guest satisfaction.
  • Facilitated guest participation in interactive experiences, fostering a fun and engaging atmosphere for all visitors.
  • Enhanced guest experience by providing friendly and efficient service at various attractions.
  • Greeted guests and answered general questions about park and attractions.

Receptionist

Complete Trinity: Soul Sanctuary
Studio City, CA
06.2019 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Makeup Stylist

Willie Narkorn
West Hollywood, CA
05.2021 - 09.2021
  • Applied makeup in accordance with clothing style.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Performed full makeup applications to clients per week.
  • Professionally applied makeup to clients per month for outings, proms, weddings, funerals and other special occasions and events.

Education

Associate of Science - Biology

Los Angeles Valley College
Van Nuys, CA
04.2026

Associate of Applied Business - Business

College of The Canyons
Valencia, CA

High School Diploma -

John Burroughs High School
Burbank
05.2023

Skills

  • Greeting and Seating Clients
  • Visitor and Customer Relations
  • Customer Service
  • Multitasking proficiency
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Call Answering and Routing
  • Security Awareness
  • Organization and Efficiency
  • Confirming Transactions
  • Patient Appointment Management
  • Making Appointments
  • Visitor Monitoring
  • Appointment Booking
  • Impression Taking
  • Billing and Payment Processing

Hobbies

I enjoy acting and modeling, and I am highly interested in fashion and beauty as well.
In my spare time, I sing, play the ukulele, watch Harry Potter for the millionth time, and go on trips while vlogging my friends for my youtube channel.

Timeline

Beauty Advisor

Sephora
10.2023 - Current

Attractions Host

Universal Studios Hollywood
07.2023 - Current

Makeup Stylist

Willie Narkorn
05.2021 - 09.2021

Receptionist

Complete Trinity: Soul Sanctuary
06.2019 - 02.2022

Associate of Science - Biology

Los Angeles Valley College

Associate of Applied Business - Business

College of The Canyons

High School Diploma -

John Burroughs High School