Alina Smith-France
North Hollywood,CA
Summary
I am extroverted, driven, humorous, and amiable.
I'm a go-getter and a hard worker who has big aspirations for myself.
I am a quick learner and I also enjoy being of service to others.
I can do the task and work well with others as well as getting the job done!
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Sephora
Los Angeles, CA
10.2023 - Current
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Developed in-depth knowledge of skincare and cosmetic products to educate customers effectively.
- Trained new team members on product offerings and customer service best practices.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Attractions Host
Universal Studios Hollywood
Los Angeles, CA
07.2023 - Current
- Promoted special events or offers, increasing awareness among visitors and driving participation rates.
- Monitored queue lines effectively, managing wait times and distributing fast passes as needed.
- Conducted pre-opening inspections to ensure all attractions were ready for daily operation, guaranteeing seamless guest experiences.
- Managed crowd control effectively, maintaining order during peak times and ensuring guest satisfaction.
- Facilitated guest participation in interactive experiences, fostering a fun and engaging atmosphere for all visitors.
- Enhanced guest experience by providing friendly and efficient service at various attractions.
- Greeted guests and answered general questions about park and attractions.
Receptionist
Complete Trinity: Soul Sanctuary
Studio City, CA
06.2019 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Makeup Stylist
Willie Narkorn
West Hollywood, CA
05.2021 - 09.2021
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
- Scheduled onsite and offsite makeup appointments for clientele.
- Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
- Performed full makeup applications to clients per week.
- Professionally applied makeup to clients per month for outings, proms, weddings, funerals and other special occasions and events.
Education
Associate of Science - Biology
Los Angeles Valley College
Van Nuys, CA04.2026
Associate of Applied Business - Business
College of The Canyons
Valencia, CAHigh School Diploma -
John Burroughs High School
Burbank 05.2023
Skills
- Greeting and Seating Clients
- Visitor and Customer Relations
- Customer Service
- Multitasking proficiency
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Call Answering and Routing
- Security Awareness
- Organization and Efficiency
- Confirming Transactions
- Patient Appointment Management
- Making Appointments
- Visitor Monitoring
- Appointment Booking
- Impression Taking
- Billing and Payment Processing
Hobbies
I enjoy acting and modeling, and I am highly interested in fashion and beauty as well.
In my spare time, I sing, play the ukulele, watch Harry Potter for the millionth time, and go on trips while vlogging my friends for my youtube channel.
Timeline
Beauty Advisor
Sephora
10.2023 - Current
Attractions Host
Universal Studios Hollywood
07.2023 - Current
Makeup Stylist
Willie Narkorn
05.2021 - 09.2021
Receptionist
Complete Trinity: Soul Sanctuary
06.2019 - 02.2022
Associate of Science - Biology
Los Angeles Valley College
Associate of Applied Business - Business
College of The Canyons
High School Diploma -
John Burroughs High School