Jherika Anaya-Campos
Albuquerque,NM
Summary
Committed professional with experience in customer service and sales in the retail industry. Skilled in upselling, counseling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Talented summer camp counselor firmly committed to creating safe and positive experiences for campers. Possess excellent communication and organizational skills for helping children discover new things. Adept at designing engaging activities that foster teamwork, leadership, and social skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta Beauty Inc.
05.2024 - Current
- Met sales goals, supporting organizational health through consistent and reliable service.
- Maintained counter and display areas for cleanliness and organization.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk in a shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Followed up with customers to increase satisfaction with purchases and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Head Summer Camp Counselor
City Of Rio Rancho
06.2023 - 08.2024
- Lead groups of children safely through a variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Worked with children of varying ages between the ages of 9 and 13, depending on interest, skill, and developmental levels.
- Communicated with families to inform parents of the child's camp experience and address any concerns or issues.
- Prepared reports for management regarding the status and progress of recreational activities.
SALES ASSOCIATE
Foot Locker
11.2022 - 11.2023
- Greeted customers warmly and offered assistance
- Helped customers find and select products they have been looking for
- Kept the work area clean, organized, and free of clutter at all times
- Assisted customers with product selection to ensure customer satisfaction
- If we did not carry that specific item at my location I try to find another way for the customer to get their hands on the product
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Organized merchandise displays to promote higher levels of customer engagement
- Promoted sales and deals the customer can get so they spend more in our store
- Established a positive rapport with customers by delivering friendly, personalized service
- Built relationships with potential customers by providing helpful advice on product selection
- Understand the new and popular things that are in and recommend them to the customer
- Studied the products I sold so I could answer any questions that were needed.
BARISTA/CREW TRAINER
Dunkin' Donuts
03.2022 - 10.2022
- Taught new team members correct procedures for all areas of operations
- Trained other employees in customer service, food safety, and performance requirements
- Set a positive example for team members by providing high-quality, efficient service
- Greeted customers with a smile and provided friendly service to professionally handle every need
- Cleaned counters, machines, utensils, and seating areas daily
- Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Memorized recipes for specialty coffee beverages and seasonal offerings
- Sanitized equipment and wiping down counters and tables to prevent the spread of germs
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
HOSTESS
O'hares Grill and Pub
09.2021 - 03.2022
- Greeted guests and gathered information to seat groups or place them on the waitlist
- Escorted guests to a seating area, furnished menus, and highlighted daily specials
- Greeted customers, answered questions, and recommended specials, wine, and desserts to increase profits
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
- Accommodated guests with children and special needs to promote a comfortable dining experience.
Education
Bachelors - Sociology
University of New Mexico
Albuquerque, NM05.2027
HIGH SCHOOL DIPLOMA - undefined
V.Sue Cleveland High School
Rio Rancho, NM05.2023
Skills
- Verbal and Written Communication
- Team Leadership
- POS Systems
- Cash Register Operations
- Self-Motivated
- Personable and Friendly
- Effective Customer Upselling
- Seating Assignment Preparation
- Time Management
- Product Promotion
- Child Supervision
- Nutrition knowledge
- Environmental education
- Child Development
Certification
- [CPR] Training - [May 2024]
- [First AID] Training - [May 2024]
Timeline
Beauty Advisor
Ulta Beauty Inc.
05.2024 - Current
Head Summer Camp Counselor
City Of Rio Rancho
06.2023 - 08.2024
SALES ASSOCIATE
Foot Locker
11.2022 - 11.2023
BARISTA/CREW TRAINER
Dunkin' Donuts
03.2022 - 10.2022
HOSTESS
O'hares Grill and Pub
09.2021 - 03.2022
HIGH SCHOOL DIPLOMA - undefined
V.Sue Cleveland High School
- [CPR] Training - [May 2024]
- [First AID] Training - [May 2024]
Bachelors - Sociology
University of New Mexico
Similar Profiles
Arlene MayenArlene Mayen
HAIRSTYLIST at Ulta Beauty SalonHAIRSTYLIST at Ulta Beauty Salon
DAVIDA VILLANUEVADAVIDA VILLANUEVA
Operations Manager at Ulta Beauty Inc.Operations Manager at Ulta Beauty Inc.
Tamar GiggerTamar Gigger
Beauty Advisor at Ulta Beauty Inc.Beauty Advisor at Ulta Beauty Inc.