Tia Carpenter
Jacksonville,FL
Summary
Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.
Experienced with fashion consulting, client interaction, and personal styling. Utilizes trend analysis and client preferences to create cohesive and stylish wardrobes. Track record of effective communication and building strong client relationships.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with managing administrative tasks efficiently. Utilizes organizational and time management skills to support business operations. Knowledge of team collaboration and process improvement strategies.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta
10.2023 - Current
- Provided personalized beauty consultations to enhance customer experience and satisfaction.
- Educated clients on product usage and benefits to drive informed purchasing decisions.
- Maintained up-to-date knowledge of industry trends and product launches to advise customers effectively.
- Collaborated with team members to create visually appealing displays that attract customer attention.
- Assisted in inventory management, ensuring adequate stock levels and organization for seamless operations.
- Developed strong customer relationships, fostering loyalty through exceptional service and follow-ups.
- Trained new staff on best practices for customer engagement and product knowledge sharing.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Style Consultant
Target
11.2019 - Current
- Advised clients on personal style and wardrobe selection to enhance individual branding.
- Conducted thorough assessments of client preferences and lifestyle needs for tailored recommendations.
- Collaborated with fashion retailers to curate exclusive collections aligned with client trends.
- Developed personalized shopping guides and lookbooks to streamline client decision-making processes.
- Trained junior consultants on best practices for client interactions and styling techniques.
- Led workshops on seasonal trends, educating clients about current fashion movements and styles.
Sorter/Packer
Amazon Fulfillment Associates
05.2015 - 12.2019
- My job as an amazon warehouse associate was to sort and pack packages organized them get them ready for shipping in a timely fashion
Cashier/Customer Service
Harveys Supermarket
05.2013 - 11.2016
- My job as a cashier and customer service associate was to scam customers items provide great customer service bag items clean front end help out customers
Stocker
Goodwill Industries
07.2014 - 10.2015
- My job at goodwill was to make sure the clothes that was given was up to part for customers to purchase hang up items organized them and hang them on the ranks provide great customer service
Cashier
Family Dollar
02.2014 - 05.2014
- My job as a cashier at family dollar was to scan customers items provide great customer service stock items keep busy
Cashier
Winn Dixie
01.2010 - 06.2013
- My job as a cashier at Winn Dixie was to provide great customer service scan all customers items and bag them at a timely fashion make sure customers are satisfied and didn’t forget anything
Sandwich Artist
Wendy’s
09.2010 - 12.2011
- My job as an sandwich artist at Wendy’s was to make the sandwiches for each order I received and also to help out on the front end and back end of the restaurant clean and Sanitize the area I prepare the sandwiches and make sure all customers were satisfied with their order
Education
High school or equivalent -
William M. Raines High School
Jacksonville, FL06.2015
Associate of Arts - Business Administration
Florida State College
Jacksonville, Florida, FL06-2027
Skills
- BOX
- Food Prep
- General Labor
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Sales expertise
- Retail experience
- Brand awareness
- Attention to detail
- Beauty trends
- Paperwork management
- Merchandise restocking
- Appointment scheduling
- Cosmetics industry trends
- Cross-selling techniques
- Event promotion
- Brand promotion
- Skincare consultation
- Demonstration skills
- Facials and chemical treatments
- Inventory control
- Product knowledge expertise
- Esthetics
- Theft prevention
- Display arrangements
- Quality assurance
- Service consultations
- Event planning
- Friendly and outgoing
- Time management
- Multitasking and organization
- Clear communication
- Empathy and patience
- Active listening
- Verbal and written communication
- Conflict resolution
- Visual merchandising
- Trend awareness
- New product tracking
- Beauty advising
- Loyalty program management
- Aesthetic sense
- Beauty product demonstration
- Beauty routine advice
- Social media strategies
- Color matching techniques
- Hygiene standards
- Strong communication and interpersonal skills
- Honest and dependable
- Reliable and responsible
- Meeting sales goals
- Organization
- Goal driven
- Team cooperation
- Adaptable and flexible
- Creative thinking
- Store opening and closing
- Product knowledge
- Building customer loyalty
- Positive customer engagement
- Exceeding customer expectations
- Excellent written and verbal communication
- Inventory and stocking
- Customer assistance
Certification
Target guest compliments, Becoming a Trainer in the process.
Languages
English
Full Professional
Timeline
Beauty Advisor
Ulta
10.2023 - Current
Style Consultant
Target
11.2019 - Current
Sorter/Packer
Amazon Fulfillment Associates
05.2015 - 12.2019
Stocker
Goodwill Industries
07.2014 - 10.2015
Cashier
Family Dollar
02.2014 - 05.2014
Cashier/Customer Service
Harveys Supermarket
05.2013 - 11.2016
Sandwich Artist
Wendy’s
09.2010 - 12.2011
Cashier
Winn Dixie
01.2010 - 06.2013
High school or equivalent -
William M. Raines High School
Associate of Arts - Business Administration
Florida State College