Alina Sylvester
Destin,FL
Summary
Dynamic and results-driven professional with extensive experience in sales, operations, and finance. Proven track record in identifying market opportunities and translating them into actionable strategies to drive revenue growth and customer retention. Adept at building strong relationships with clients and internal teams, and skilled in business analytics, customer relationship management, and strategic planning. Currently pursuing an MBA with a concentration in emerging technologies, enhancing expertise in business intelligence and analytics. Recognized for outstanding decision-making, interpersonal, and communication skills, with the ability to lead and motivate teams to achieve high-quality results within tight deadlines.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
TEVET LLC
04.2019 - Current
- Analyzed market trends and customer data to identify new business opportunities and develop actionable sales strategies.
- Collaborated with Sales and Marketing teams to attract and retain customers, contributing to revenue growth.
- Built and maintained strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
- Utilized business intelligence tools to track sales performance and generate insights for strategic decision-making.
- Trained under Account Managers to enhance skills in strategic planning and execution.
Order Management Specialist
TEVET LLC
01.2018 - 04.2019
- Streamlined business processes to improve efficiency and reduce operational costs.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Conducted data analysis to support operational decision-making and identify areas for improvement.
- Worked closely with various departments to implement best practices and optimize business operations.
- Ensured proper allocation of resources to meet project requirements and deliver optimal results.
Personal Banker
Apex Bank
04.2014 - 01.2018
- Provided personalized financial advice and services to clients, building long-term relationships.
- Promoted banking products and services to meet clients' needs and achieve sales targets.
- Analyzed clients' financial situations to offer tailored solutions and support their financial goals.
- Ensured compliance with banking regulations and managed risks associated with financial transactions.
- Implemented strategies to retain existing clients and attract new ones, contributing to the bank's growth.
Education
MBA - Emerging Technologies
Louisiana State University
Baton Rouge, LA08-2025
BBA - Logistics And Supply Chain Management
East Tennessee State University
Johnson City, TN05-2021
Associate of Science - Corporate Finance
Walters State Community College
Morristown, TN05-2017
Skills
- Business Analytics
- Strategic Planning
- Customer Relationship Management
- Market Opportunity Identification
- Project Management
- Sales and Marketing Support
- Business Intelligence Tools
- Leadership and Team Motivation
- Communication and Interpersonal Skills
- Emerging Technologies
Timeline
Inside Sales Representative
TEVET LLC
04.2019 - Current
Order Management Specialist
TEVET LLC
01.2018 - 04.2019
Personal Banker
Apex Bank
04.2014 - 01.2018
MBA - Emerging Technologies
Louisiana State University
BBA - Logistics And Supply Chain Management
East Tennessee State University
Associate of Science - Corporate Finance
Walters State Community College
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