Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aline B. Lopez

Rancho Cucamonga,CA

Summary

Seasoned Associate Banker with comprehensive knowledge in retail banking and customer service. Demonstrated ability to build relationships, handle complex transactions, and provide financial advice. Proven strengths include problem-solving skills, analytical thinking, and a strong grasp of risk management principles. Previous work has made significant impact in improving customer satisfaction and driving operational efficiency in banking environments.

Overview

7
7
years of professional experience

Work History

Associate Banker-ME

JP Morgan Chase
Rialto, Ca
05.2022 - Current

Educated customers on self-service banking options while assisting with daily transactions.
Strengthened customer relationships to promote loyalty and engagement with One Chase family.
Oversaw daily branch operations, maintaining compliance with established company policies.
Implemented innovative banking solutions to streamline transaction processes for customers.

Sales Associate

The UPS Store
Fontana, Ca
08.2020 - 01.2022

Facilitate customer service through shipping, printing, scanning, emailing, copying, faxing, designing, binding, and laminating while executing specialized services such as fingerprinting and notary service.

Cashier

JcPenney
San Bernardino, Ca
10.2018 - 06.2020

Efficiently bagged purchased items during checkout while providing outstanding customer service.
Utilized JCPenney line management techniques to improve overall checkout processes.

Education

Bachelor Degree - Criminology and Justice Studies

California State University San Marcos
San Marcos, Ca
09.2022

Associate Degree - Administration of Justice

San Bernardino Valley College
San Bernardino, Ca
05.2020

High School Diploma -

Wilmer Amina Carter High School
Rialto, Ca
06.2017

Skills

  • Notary Public experience
  • Excellent Customer Service
  • Computer Skills
  • Leadership Skills
  • Responsible
  • Dependable

Languages

Bilingual in English and Spanish

Timeline

Associate Banker-ME

JP Morgan Chase
05.2022 - Current

Sales Associate

The UPS Store
08.2020 - 01.2022

Cashier

JcPenney
10.2018 - 06.2020

Bachelor Degree - Criminology and Justice Studies

California State University San Marcos

Associate Degree - Administration of Justice

San Bernardino Valley College

High School Diploma -

Wilmer Amina Carter High School
Aline B. Lopez