Results-driven professional seeking position as Quality Support Specialist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Work History
Deputy Clerk
5 Years 2 Months
St. Lucie County Clerk Of Courts | Fort Pierce , FL | 08.2021 - Current
Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with customers by phone, email or in-person to provide information.
Handled client correspondence and tracked records to foster office efficiency.
Customer Service
1 Year 1 Month
Aerotek | Fort Pierce, Florida | 07.2020 - 08.2021
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Preschool Teacher
5 Years 8 Months
Sunrise Country Preschool | Fort Pierce, FL | 10.2014 - 06.2020
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Completed center wide ASQ's and entered data into ASQ online system.
Education
Associate of Science - Early Childhood
College of Central Florida | Online | 05.2023
High School Diploma
Fort Pierce Central | Fort Pierce FL | 05.2014
Skills
Imaginative Play Promotion
Play-Based Learning
Computer Proficiency
Communicating with Parents and Teachers
Collaborative and Team-Oriented
Creating Safe Learning Environment
Educational Material Development
Progress Tracking and Reporting
Accomplishments
Organized monthly ASQ child assessments for teacher completion, all classroom, center-wide.
Preschool Lead Teacher at Los Angeles Unified School District, William R. Anton Early Education CenterPreschool Lead Teacher at Los Angeles Unified School District, William R. Anton Early Education Center