ALINE RODRIGUES
Valinhos,Brazil
Summary
Dynamic and results-driven cruise industry professional with 6+ years of experience in entertainment administration, event planning, and sales optimization. Proven ability to enhance guest experiences, manage high-volume operations, and drive revenue growth through strategic planning and collaboration. Adept at multitasking in fast-paced environments while ensuring smooth event execution and compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Entertainment Administrator
Norwegian Cruise Line
01.2020 - Current
- Lead the development and production of the Freestyle Daily, optimizing its layout and content to improve guest engagement and participation in onboard activities.
- Oversee administrative operations for the Entertainment Department, including organizing meetings and managing training and safety documentation for over 50 crew members.
- Manage and operate onboard game shows (Deal or No Deal and Wheel of Fortune), ensuring seamless execution and guest interaction while troubleshooting technical issues.
- Generate detailed financial reports for onboard entertainment programs, providing insights that support revenue growth strategies.
- Implement strategic sales techniques that increased game show revenue by 250%, optimizing promotional efforts and sales timing.
- Developed spreadsheets to track project progress, budgets and other related data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Jewelry Sales Consultant
Bijoux Jewelry Store
Valinhos, Brazil
11.2020 - 07.2021
- Delivered personalized sales consultations, effectively matching customers with products that suited their preferences and enhancing their shopping experience.
- Developed sales strategies and reported progress to management, leading to increased revenue.
- Hosted live sales events on social media, successfully engaging audiences and driving conversions.
- Consistently exceeded monthly sales targets through innovative customer engagement techniques.
- Maintained knowledge of sales and promotions, return policies and security practices.
Youth Counselor
Norwegian Cruise Line
04.2018 - 09.2019
- Designed and led youth activities, including entertainment, sports, and theatrical performances, ensuring engaging experiences for young guests.
- Organized large-scale holiday celebrations, including Christmas, New Year's, and Halloween events for over 150 children, fostering memorable onboard experiences.
- Promoted participation in onboard recreational programs, increasing overall guest satisfaction scores.
Education
HIGH SCHOOL DIPLOMA -
Exame Nacional do Ensino Medio
01.2013
Skills
- Guest Engagement & Event Planning
- Process Optimization & Documentation
- Technical Troubleshooting & Problem-Solving
- Revenue Growth & Sales Strategies
- Administrative Support & Cross-Department Collaboration
- Payroll administration
- Financial Reporting & Inventory Control
- Supplies ordering
- Work Planning and Prioritization
Certification
- STCW - Norwegian Cruise Line, 2023
- Valid C1/D Visa
- Valid Seaman's Book
- First Aid & CPR - International CPR Institute Inc., 2021
Languages
- English, Fluent
- Portuguese, Native
- Spanish, Conversational
Timeline
Jewelry Sales Consultant
Bijoux Jewelry Store
11.2020 - 07.2021
Entertainment Administrator
Norwegian Cruise Line
01.2020 - Current
Youth Counselor
Norwegian Cruise Line
04.2018 - 09.2019
HIGH SCHOOL DIPLOMA -
Exame Nacional do Ensino Medio
Similar Profiles
Jose Fletes HulseJose Fletes Hulse
Executive housekeeper at Norwegian Cruise LineExecutive housekeeper at Norwegian Cruise Line
Carlos Alvaro Avilez PalominoCarlos Alvaro Avilez Palomino
Cruise Staff at Norwegian Cruise LineCruise Staff at Norwegian Cruise Line
Karen RobletoKaren Robleto
Group Cruise Specialist at Norwegian Cruise Line HoldingsGroup Cruise Specialist at Norwegian Cruise Line Holdings