Aline Zacarias
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Chipotle Grill
Chipotle Grill, 1260 Fry Rd, Houston, TX 77084
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
CiCis Pizza
Cicis Pizza, 3154 N Fry Rd, Katy, TX 77449
05.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Team Member/Food Preparation Worker
Smoothie King
22903 Morton Ranch Rd #150, Katy, TX 77449
07.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Volunteer
JP Morgan & Chase
Houston, TX
06.2019 - 06.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Coordinated and managed volunteer activities for community service projects.
Education
High School Diploma -
Cypress Park High School
7425 Westgreen Blvd, Cypress, TX 7743305.2023
Skills
- Merchandise Restocking
- Order Verification
- Time Management Skills
- Currency Counting
- Cash Drawer Management
- Advertising Techniques
- Customer Service
- Active Listening
- Online Orders Preparation
- Credit and Cash Transactions
- Guest Inquiries
- Loyalty Program Promotion
- Social Perceptiveness
- Coaching and Mentoring
- Adaptable and Flexible
- Bagging and Packaging
- Conflict Resolution
- Order Taking
- Refunds and Exchanges
- Reading Comprehension
- Cash Management
- Cleaning and Sanitizing
Timeline
Cashier
Chipotle Grill
06.2023 - Current
Cashier
CiCis Pizza
05.2022 - 05.2023
Team Member/Food Preparation Worker
Smoothie King
07.2021 - 11.2021
Volunteer
JP Morgan & Chase
06.2019 - 06.2019
High School Diploma -
Cypress Park High School