Tanya Morris
Somerville,MA
Summary
Dynamic and customer-focused professional with extensive experience at Dollar General, excelling in cash handling and customer assistance. Proven ability to enhance sales through effective product recommendations and engaging interactions. Skilled in returns processing and drawer balancing, ensuring accuracy and compliance in all transactions. Committed to delivering exceptional service and fostering customer loyalty.
Overview
23
23
years of professional experience
Work History
Cashier
Dollar General
09.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Children's Department Associate
Burlington Coat Factory Department Store
03.2005 - 01.2006
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Receiver
A.J. Wright
07.1999 - 02.2000
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
Education
No Degree -
Salter School
MA05-2005
GED -
Scale @ Tufts University
Somerville, MA09-1999
Skills
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
- Merchandise restocking
Timeline
Cashier
Dollar General
09.2021 - 03.2022
Children's Department Associate
Burlington Coat Factory Department Store
03.2005 - 01.2006
Receiver
A.J. Wright
07.1999 - 02.2000
No Degree -
Salter School
GED -
Scale @ Tufts University