Summary
Overview
Work History
Education
Skills
Timeline
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Alinya Hansen

Rexburg,ID

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable [Job Title] skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging bakery operations and equipment knowledge.

Overview

2
2
years of professional experience

Work History

Freddys Frozen Custard and Stake Burgers

Paul Ford Duffin
Rexburg, ID
07.2021 - Current
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Chick-fil-A

Rally De-leon
Raleigh, United States
11.2019 - 03.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.

Education

High School Diploma -

Fairmont Senior High School
Fairmont, WV
05.2019

Skills

  • Product Knowledge
  • Customer Service
  • Energy and Physical Stamina
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Safety and Cleanliness Standards
  • POS Software
  • Payment Processing
  • Staff Support
  • Customer Assistance
  • Speech Clarity
  • Friendly and Helpful
  • Store Opening and Closing
  • Cash Handling

Timeline

Freddys Frozen Custard and Stake Burgers

Paul Ford Duffin
07.2021 - Current

Chick-fil-A

Rally De-leon
11.2019 - 03.2021

High School Diploma -

Fairmont Senior High School

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Alinya Hansen