Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
16
16
years of professional experience
Work History
Case Manager
United Healthcare
05.2015 - Current
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Healthcare Coordinator
Miami Cerebral Palsy Residential Services
06.2008 - 04.2015
Improved patient satisfaction by coordinating timely and efficient healthcare services.
Streamlined appointment scheduling for increased patient access to care.
Enhanced interdisciplinary communication by participating in regular meetings and sharing vital information among team members.
Reduced hospital readmission rates with diligent follow-up and care coordination for discharged patients.
Developed comprehensive care plans to address individual patient needs and support optimal health outcomes.