Alisa Boddie
Gwynn Oak,MD
Summary
Program Manager and Administrator with 27+ years of leadership experience in Medicaid and public health program operations. Subject Matter Expert (SME) in Medicaid and Maryland Children's Health Program (MCHP) policy, eligibility, and compliance. Proven track record of improving program performance, increasing productivity, and leading cross-functional initiatives. Recognized for strong analytical skills, staff development, and stakeholder collaboration. Contributor to state-level Error Review Committee initiatives.
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
28
28
years of professional experience
Work History
Program Manager
Health Care Access Maryland
Baltimore, MD
06.1998 - Current
- Direct and manage large-scale Medicaid and public health programs, overseeing planning, implementation, and performance monitoring.
- Lead program strategy, delegation, and execution across multiple initiatives with defined deliverables and timelines.
- Manage multiple concurrent projects, including Accelerated Eligibility and Primary Adult Care programs.
- Supervise outreach teams operating in community-based locations such as parole and probation offices, libraries, and clinics.
- Design and implement analytical tools to evaluate program effectiveness, improve accuracy, and operational efficiency.
- Produce and present monthly, quarterly, and weekly reports to executive leadership and state partners.
- Facilitate collaboration between state agencies, healthcare providers, and community stakeholders.
- Train, mentor, and supervise staff during high-turnover periods while maintaining performance targets.
- Track, analyze, and report program data to support decision-making and compliance requirements.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Developed and executed project plans ensuring adherence to timelines and budgets for healthcare initiatives.
- Led cross-functional teams to implement strategic health programs enhancing community access to services.
- Collaborated with stakeholders to identify program needs, driving alignment on objectives and outcomes.
- Streamlined reporting processes using data analytics tools to enhance project tracking and decision-making.
- Analyzed program performance metrics, identifying areas for improvement and implementing corrective actions.
Eligibility Site Supervisor / Lead
Health Care Access Maryland
Baltimore, MD
07.1998 - 06.2007
- Managed satellite office operations, including staff supervision, training, and productivity oversight.
- Served as Subject Matter Expert on Medicaid eligibility policies and procedures.
- Interpreted and applied complex federal and state guidelines to determine eligibility for Medicaid programs.
- Led pilot and testing efforts for the Accelerated Certification of Eligibility Project.
- Developed Standard Operating Procedures (SOPs) adopted statewide.
- Acted as Clearinghouse Liaison, managing third-party requests and interagency communication.
- Utilized eligibility and case management systems to process and troubleshoot complex cases.
- Prioritized multiple assignments and ensured timely and accurate case resolution.
- Maintained strong client and stakeholder relationships through effective communication and problem-solving.
- Supervised daily operations and ensured compliance with health regulations
- Coordinated staff schedules and delegated tasks to optimize workflow
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Coordinated with contractors and teams for timely project completion, ensuring efficiency and quality.
- Oversaw daily operations ensuring compliance with health regulations and organizational policies.
- Managed staff schedules, optimizing resource allocation to meet service demands.
Education
Certified Public Manager (CPM) - Management
University of Baltimore
Baltimore, MD07-2026
Skills
- Medicaid & MCHP Policy Expertise
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Decision-making
- Program leadership
- Critical thinking
- Attention to detail
Additional Information
Subject Matter Expert in Medicaid and MCHP policy and administration, Member, Error Review Committee (Maryland Department of Health), Extensive experience in compliance, eligibility systems, and program audits
Timeline
Eligibility Site Supervisor / Lead
Health Care Access Maryland
07.1998 - 06.2007
Program Manager
Health Care Access Maryland
06.1998 - Current
Certified Public Manager (CPM) - Management
University of Baltimore