Alisa Burditt
Columbus,GA
Summary
Results-driven professional with a background in healthcare operations and high-volume service environments. Proven ability to manage competing priorities, communicate effectively, and resolve complex issues while maintaining a high level of accuracy and professionalism.
Overview
9
9
years of professional experience
Work History
AR Specialist
Prisma Health Urgent Care By Wellstreet
South Carolina(remote)
04.2026 - Current
- Processed insurance claims and followed up on denials to expedite payments.
- Reconciled patient accounts and resolved billing discrepancies in a timely manner.
- Collaborated with the finance team to prepare accurate monthly revenue reports.
- Utilized billing software to track payment statuses and generate financial summaries.
Patient Service Representative
Piedmont Urgent Care By Wellstreet
Columbus, GA
06.2025 - 04.2026
- Greeting and assisting patients with check-in, registration, and discharge processes.
- Collecting and verifying insurance information, demographic data, and patient documentation for accuracy and compliance.
- Processing payments, co-pays, and billing inquiries with attention to detail and confidentiality.
- Utilizing Epic EMR to register patients, update medical records, and ensure accurate data entry.
- Coordinating with clinical staff to support patient flow, minimize wait times, and maintain a positive patient experience.
Sales Qualification Associate
Selectquote
Columbus, GA(remote)
08.2022 - 06.2025
- Handled a high-volume inbound call flow, averaging 150–200 calls daily, while maintaining professionalism and efficiency.
- Pre-qualified customers by gathering key information, verifying eligibility, and assessing needs before transferring to licensed insurance agents.
- Educated potential clients on insurance products and services, ensuring they were prepared for next steps in the sales process.
- (remote)
Manager
Precision Tune Auto Care
Phenix City, AL
08.2017 - 08.2022
- Maintained accurate records of service transactions and inventory management.
- Trained and mentored new employees on company policies and best practices.
- Developed and executed marketing strategies to promote service offerings and drive customer engagement.
- Established strong relationships with customers, resulting in increased repeat business and referrals.
- Oversaw financial transactions, including invoicing and payment processing, to ensure accuracy.
- Managed payroll processing for employees including scheduling, time keeping and ensuring accuracy of hours worked.
Education
Medical Billing And Coding -
1 On 1 Technical College
Phenix City, AL04.2026
Skills
- Communication
- Claims Processing & Follow Up
- Denial Management
- Patient Communication
- Patient Coordination
- Problem Solving
- Insurance Verification
- Data Entry
- Microsoft Office(Excel, Outlook, & Word)
- EMR Systems
- Insurance Portals Navigation
- Account Resolutions
Timeline
AR Specialist
Prisma Health Urgent Care By Wellstreet
04.2026 - Current
Patient Service Representative
Piedmont Urgent Care By Wellstreet
06.2025 - 04.2026
Sales Qualification Associate
Selectquote
08.2022 - 06.2025
Manager
Precision Tune Auto Care
08.2017 - 08.2022
Medical Billing And Coding -
1 On 1 Technical College