Alisa Daniels
Huntington Beach,CA
Summary
At Groundswell, I leveraged expertise in mediation techniques and interpersonal communication to achieve legal justice through comprehensive conflict resolution. Skilled in analyzing complex disputes and facilitating empathetic dialogue, consistently drove mutually agreeable settlements, showcasing problem-solving abilities and ethical understanding in high-stakes environments. I am a hardworking and passionate job seeker with experience mediating cases at the Orange County Superior Court in Small Claims, Civil Harassment, and Unlawful Detainer (Eviction), in person and online (Zoom).
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Mediator
Groundswell
01.2024 - Current
- Established professional lines of communication, supporting individual interests and achieving legal justice.
- Applied deep understanding of relevant laws and policies to reach agreements.
- Prepared agreements and settlement documentation for each interested party to sign and complete.
- Read and analyzed details of legal disputes, absorbing minutia and often overlooked but critical information.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Conducted initial meetings to outline process, answer questions and set expectations for both parties.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Formulated focused and individualized resolutions aimed to peacefully settle disputes.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Internship Mediator
California State University, Long Beach
08.2023 - 12.2023
- Completed 130 hours of training, observation, and mediating cases at Orange County Superior Court through Orange County Human Relations (OCHR).
- Performed all the above listed duties
Education
Bachelor of Arts - Communication Studies
California State University - Long Beach
Long Beach, CA05.2024
Skills
- Mediation Techniques
- Building Rapport
- Organizational Skills
- Problem-Solving & Multitasking Abilities
- Professional Ethics Understanding
- Conflict Resolution Skills
- Interpersonal Skills & Communication
- Analytical Thinking
- Active Listening
- Self Motivation
- Agreement Preparation
- Negotiation Management
Certification
- Certified Mediator, California Dispute Resolution Program Act - May 2023
- Mediator Training - Divorce: Child Custody & Visitation, Property Division, Child & Spousal Support, Court Process & Agreement Writing - June 2024
- Mediator Training - Small Claims Court - August 2023
Timeline
Lead Mediator
Groundswell
01.2024 - Current
Internship Mediator
California State University, Long Beach
08.2023 - 12.2023
Bachelor of Arts - Communication Studies
California State University - Long Beach
- Certified Mediator, California Dispute Resolution Program Act - May 2023
- Mediator Training - Divorce: Child Custody & Visitation, Property Division, Child & Spousal Support, Court Process & Agreement Writing - June 2024
- Mediator Training - Small Claims Court - August 2023
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