ALISA FARINELLI
Overland Park,KS
Summary
Results-driven professional with experience driving operational excellence, process improvement, and team development. Proven track record of managing cross-functional teams and developing successful strategies to drive growth, increase revenue, and reduce costs. Adept at leading budgeting, forecasting, and planning activities.
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
14
14
years of professional experience
Work History
Senior Manager of Animal Care
Great Plains Spca
Merriam, KS
04.2024 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Mentored junior staff members for skill development and career progression within the organization.
- Implemented and developed operational standards, policies and procedures.
Admissions Representative
LMH Health
Lawrence, KS, USA
07.2023 - 04.2024
- Efficiently check in patients for various appointments
- Effectively communicate needs of patients to other departments
- Works with the surgery center, a primary care clinic, a women's center, and the radiology and lab department to ensure positive patient experience
- Ensures all documentation is complete and accurate ensuring insurance is correct so claims are approved
- Diligently works with team members to ensure patients and departments are supported
Senior Manager of Programs
Lawrence Humane Society
Lawrence, KS, USA
02.2019 - 07.2023
- Developed and implemented strategic plans and initiatives including COVID operational policies during shut down, increasing foster and volunteer base, and TNVR programs
- Managed multiple projects and priorities in the fast-paced shelter environment including managing daily operations while supporting the adoption, foster, and volunteer programs
- Worked with senior management on strategy development and execution planning
- Communicated concerns and policies among management, team leads, and direct-line staff
- Led cross-functional teams to drive organizational objectives
- Spearheaded change initiatives to maximize efficiency and productivity
- Provided executive-level support by developing presentations and reports related to company performance and future strategy
- Led and directed team members on effective methods, operations and procedures
Administrative Assistant/Fabricator
KCCD
Overland Park, KS, USA
11.2017 - 01.2019
- Maintained files and filing, keeping sensitive information confidential
- Compiled and entered data into various databases to ensure accuracy and completeness
- Built and maintained relationships with vendors and other external contacts
- Maintained office inventory by assisting with supply orders
- Used Microsoft Office Suite and Google Suite to create and revise documents and presentations
- Assisted with fabrication of custom structures for clients
Adoption Center Manager
Kansas City Pet Project
Kansas City, MO, USA
12.2016 - 12.2017
- Provided efficient and courteous service to customers at all times
- Responsible for all daily operations of the adoption center including hiring and training, budget compliance, animal care, and customer service
- Identified ways to improve efficiency in operations providing a stable and comfortable environment for both people and animals
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Co-General Manager
The Pet Ranch
Olathe, KS, USA
03.2011 - 12.2016
- Coordinated staff training sessions to ensure compliance with company policies and procedures
- Provided clear direction and set priorities for accomplishing desired actions and results
- Managed company assets by maintaining clean and fully equipped establishments with properly working equipment
- Established employee development plan, setting clear expectations for team members
- Used customer feedback for improving operations and building brand loyalty
Education
N/A - English Literature
University of Kansas
Lawrence, KSSkills
- Data-Driven Decision-Making
- Cross-Functional Team Leadership
- Budget Administration
- Event Planning and Management
- Organizational Improvements
- Managing Program Activities
- Managing Employee Relations
- Administration and Reporting
- Plan Projects
- Documentation
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Data-driven decision making
- Operations planning
- Cross-functional communication
References
- Kathy & Dustin Walker, Volunteer, (214) 616-8298, Unknown@gmail.com
- Susan Schmitz, Volunteer, 785554583, Unknown@gmail.com
- Rikki Swearengin, Adoptions Manager, (785) 979-0003, rswearengin@lawrencehumane.org
Timeline
Senior Manager of Animal Care
Great Plains Spca
04.2024 - Current
Admissions Representative
LMH Health
07.2023 - 04.2024
Senior Manager of Programs
Lawrence Humane Society
02.2019 - 07.2023
Administrative Assistant/Fabricator
KCCD
11.2017 - 01.2019
Adoption Center Manager
Kansas City Pet Project
12.2016 - 12.2017
Co-General Manager
The Pet Ranch
03.2011 - 12.2016
N/A - English Literature
University of Kansas
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