Alisa Frost
Port Charlotte,FL
Summary
Resourceful Dining Room Manager known for high productivity and efficient task completion. Skilled in team leadership, customer service management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance dining experiences and operational flow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dining Room Manager
RLC Communities
Bradenton, FL
08.2023 - 11.2024
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained new employees to perform duties.
- Developed effective schedules for servers and other kitchen staff members.
Dining Room Manager
The Arlington of Naples
Naplees, FL
06.2018 - 05.2023
- Implemented training programs for new employees on food safety, sanitation, customer service, and operational standards.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Coordinated catering events including menu selections, staffing needs, equipment setup and breakdown.
Fine Dining Server
Compass Group USA
Naples, FL
01.2018 - 06.2018
- Engaged with guests to collect feedback and foster a positive dining experience.
- Ensured food presentation met high-quality standards before serving to guests.
- Followed up with guests after meals to ensure satisfaction with overall experience.
Medical Assistant
Franklin Health Urology
Farmington , ME
01.2017 - 01.2018
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT12-2025
Associate of Arts - Gender Studies
Tallahassee Community College
Tallahassee, FL05-2019
Skills
- Employee training
- Team building
- Conflict resolution
- Strong leadership
Certification
- Project Management Certification
Timeline
Dining Room Manager
RLC Communities
08.2023 - 11.2024
Dining Room Manager
The Arlington of Naples
06.2018 - 05.2023
Fine Dining Server
Compass Group USA
01.2018 - 06.2018
Medical Assistant
Franklin Health Urology
01.2017 - 01.2018
Bachelor of Science - Business Administration And Management
Western Governors University
Associate of Arts - Gender Studies
Tallahassee Community College
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