Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Alisa Gentry
Millbrook,AL
Work Preference
Summary
Dynamic Deli Associate with a proven track record at Publix, excelling in customer engagement and food safety. Skilled in inventory management and product presentation, I consistently enhanced customer satisfaction through personalized service and attention to detail. Recognized for effectively training new associates and maintaining high standards of cleanliness and sanitation.
Work History
Deli Associate
Publix
- Provided exceptional customer service by assisting customers with deli selections and special requests.
- Operated slicing machines and scales to ensure accurate portioning of products.
- Maintained cleanliness and organization of deli area, adhering to safety and health standards.
- Prepared and displayed a variety of meats, cheeses, and prepared foods for optimal presentation.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Trained new associates on food preparation techniques and safety protocols effectively.
- Collaborated with team members to streamline daily operations and enhance workflow efficiency.
- Resolved customer complaints promptly, ensuring satisfaction and fostering positive relationships.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
Education
High School Diploma - General Studies
Forest Hill High
West Palm Beach, FL05-1982
Skills
Food safety
Safe food handling practices
Cleaning and sanitizing
Customer engagement
Workplace safety
Stock rotation
Cleanliness and sanitation
Proper food handling
Cooking
Knife handling skills
Inventory rotation
Product presentation
Allergen awareness
Order taking accuracy
Product sampling
Sales expertise
Accomplishments
Boars Head certified
Timeline
Deli Associate
Publix
High School Diploma - General Studies
Forest Hill High