Alisa Jordan
Sacramento,CA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
American River Center
Carmichael, CA
01.2024 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing. Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Answered call lights promptly and responded to patient needs accordingly.
Customer Service Representative
1800 Radiator/AC
Sacramento, CA
05.2017 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Science - Health Administration
University Of Phoenix
Sacramento, CA06-2013
Skills
- Care plan implementation
- Collecting specimens
- Infection control procedures
- Transporting patients
- Documenting behaviors
- Vital sign recording
- Light housekeeping
- Recording vital signs
- Medical terminology
- Dressing assistance
Languages
English
Professional
Timeline
Certified Nursing Assistant
American River Center
01.2024 - Current
Customer Service Representative
1800 Radiator/AC
05.2017 - 12.2023
Bachelor of Science - Health Administration
University Of Phoenix
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