ALISA KRCIC
Wolcott,CT
Summary
Highly motivated and compassionate Medical Assistant seeking a full time position. Current certifications in Medical Assisting, First Aid, and CPR. Over 15 years practical experience as a Medical Assistant. Friendly and helpful in patient interactions to improve satisfaction and patient loyalty. A dedicated employee known for a positive attitude will make a difference.
Overview
25
25
years of professional experience
Work History
Medical Assistant
UConn Neurology
5 Munson Road
06.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained patients' medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtaining medical records, and prior authorizations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintains smooth and efficient patient flow.
- Perform routine procedures i.e., vital signs, height, weight, visual acuity.
- Reports pertinent observations to nurse and/or physician.
- Charts activities in the record.
- Participates in implementation of care plans.
- Attends interdisciplinary meetings.
- Prepares rooms and work area for clinics, including stocking of rooms and carts.
- Answers phone and performs clerical work
- Performs related duties as required.
Medical Assistant
Women's Comprehensive Health Care
Hartford, CT
11.2017 - 06.2022
- Taking vitals, record and update patient information and medical histories.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Provide administrative support to front when needed,including: demographic update,insurance entry/verification, appointment scheduling, and obtaining payments using Athena softwear.
- Flexible and organized headworker ready to learn and contribute to team success.
Registered Medical Assistant
Hartford Healthcare Medical Group/Gyn Onc
New Britain, CT
12.2016 - 11.2017
- Read and record patient vital signs, height and weight in Cerner and Epic
- Preparing, cleaning and stocking patient rooms prior to their arrival.
- Recognizing and reporting abnormalities and/or changes in patients' health status to providers.
- Providing patients and families with emotional support.
- Cleaning and preparing surgical instruments for sterilization.
- Manage incoming and outgoing referrals.
- Electronic medical record documentation with Epic, Cerner Power Works and Vision.
Registered Medical Assistant
The Hospital of Central Connecticut/Gyn Onc
Plainville, Ct
06.2013 - 12.2016
- Same duties as above. Our office just relocate and move to a Hartford Healthcare Medical Group.
Medical Assistant /Surgical Scheduler
Healthcare Medical Group, The Hospital of Central Connecticut/General Surgeons
Southington, Ct
10.2007 - 06.2013
- Maintained a clean, orderly and well-stocked environment,
- Rooming patients, obtaining vital signs and medical history and entering in Cerner
- Scheduling CT-scans, Mammograms, Interventional Radiology and obtained pre-certification's.
- Scheduling surgeries and giving pre op and post op instructions to a patient.
- Maintained and ordered medical supplies for the office.
- Assist surgeons with major and simple in office procedures like vein ablation, ultrasound guided breast biopsy, wound vac changes, skin lesions removal etc
- Clean and prepare instruments for sterilization.
Ob/Gyn Nurse Practitioner, Nurse Midwife
Branko Zogovic Hospital
10.1999 - 11.2003
- Worked in Europe-Montenegro
- Delivered high quality and compassionate care as a Nurse Midwife. Providing excellent care to expecting patient. Helping expecting patient and her partner understand what to expect during labor.
- Monitoring mothers condition and vital signs before, during, and after delivery. Perform regular exam through the course of intrapartum period.
- Managing inpatient antepartum, in-partum and postpartum.
- Work as a team-player with Nurse in charge, and other team members. Teaching new moms about proper lactation. Accurate documenting in a medical record.
Education
CPR Certification -
Pro Training
10.2021
Medical Assistant -
Stone Academy
12.2006
Gynecological-Obstetrics Nurse -
01.1999
Skills
- Over 15 years practical experience as a Medical Assistant
- Trained in catheter change and wound care
- Working experience with cancer patients
- Bi-lingual in English and Bosnian
- Strong medical ethic
- Professional bedside manner
- Critical thinker, team player, and work well under pressure
- Good time management, and quick problem solver
- Epic, Cerner and Vision and Athena fully trained
- Patient-focused care
- Trained for EKG and phlebotomy
- CPR Certified 01/2022
- Registered MA 12/04/2006
References
Reference available upon request.
Timeline
Medical Assistant
UConn Neurology
06.2022 - Current
Medical Assistant
Women's Comprehensive Health Care
11.2017 - 06.2022
Registered Medical Assistant
Hartford Healthcare Medical Group/Gyn Onc
12.2016 - 11.2017
Registered Medical Assistant
The Hospital of Central Connecticut/Gyn Onc
06.2013 - 12.2016
Medical Assistant /Surgical Scheduler
Healthcare Medical Group, The Hospital of Central Connecticut/General Surgeons
10.2007 - 06.2013
Ob/Gyn Nurse Practitioner, Nurse Midwife
Branko Zogovic Hospital
10.1999 - 11.2003
Medical Assistant -
Stone Academy
Gynecological-Obstetrics Nurse -
CPR Certification -
Pro Training