Alisa Mclean
BROOKLYN,NY
Summary
Dependable retail sales professional with experience in dynamic, Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
3
3
years of professional experience
Work History
Appliance Sales Specialist
The Home Depot
09.2022 - Current
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Maintained product knowledge to assist and educate customers on options available.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
- Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
Sales Associate
Victoria Secret
12.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Kitchen and Bath Designer
Home Depot
03.2021 - 09.2022
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
Education
High School Diploma -
Nelson Mandela School For Social Justice
1700 Fulton St Brooklyn Ny 1121306.2021
Skills
- Inventory Control Processes
- Special Assignments
- Product Line Knowledge
- Till Counting
- Professional Development
- Microsoft Word
Languages
English
Native or Bilingual
Timeline
Sales Associate
Victoria Secret
12.2022 - 02.2023
Appliance Sales Specialist
The Home Depot
09.2022 - Current
Kitchen and Bath Designer
Home Depot
03.2021 - 09.2022
High School Diploma -
Nelson Mandela School For Social Justice