Alisa Moore
Springfield,MO
Summary
Dynamic professional with a proven track record in customer service and team leadership at Paintball Outpost. Enhanced guest experiences through effective training programs and safety protocols, resulting in improved satisfaction. Skilled in time management and adept at fostering collaboration and driving team success.
Overview
7
7
years of professional experience
Work History
Paintball Manager
Paintball Outpost
10.2022 - 06.2025
- Oversaw daily operations to ensure efficient paintball game scheduling and execution.
- Developed training programs for staff, enhancing team performance and customer service skills.
- Implemented safety protocols, improving player satisfaction and reducing incident reports.
- Analyzed customer feedback to refine service offerings and enhance overall guest experience.
Service Crew Member
McDonald’s
Springfield, MO
04.2022 - 10.2022
- Provided exceptional customer service during peak hours, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency.
- Assisted team members with training on menu items and service protocols, fostering a collaborative environment.
Sales Representative
Gold Mountain
Springfield, MO
02.2018 - 11.2018
- Established strong customer relationships to enhance satisfaction and loyalty.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
- Provided product knowledge and support during customer inquiries, ensuring informed purchasing decisions.
- Adapted sales strategies based on market trends and customer feedback for improved results.
Education
No Degree - Behavioral Sciences
OTC
Ozark, MOHigh School Diploma - General Education
Lebanon Senior High
Lebanon, MO05.2015
Skills
- Customer service
- Team leadership
- Working well with other
- Time management
- Decision - making
Timeline
Paintball Manager
Paintball Outpost
10.2022 - 06.2025
Service Crew Member
McDonald’s
04.2022 - 10.2022
Sales Representative
Gold Mountain
02.2018 - 11.2018
No Degree - Behavioral Sciences
OTC
High School Diploma - General Education
Lebanon Senior High