Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisa Olivares

Pasadena,TX

Summary

Dynamic customer service professional with extensive experience at Sally's Beauty Supply, excelling in cash handling and point of sale operations. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in inventory management, consistently ensuring a well-stocked retail environment while maintaining accurate cash drawer balances.

Overview

26
26
years of professional experience

Work History

Customer Service Cashier

Sally's Beauty Supply
Pasadena, TX
04.2010 - 09.2024
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Custodian

Deer Park ISD
Deer P, TX
08.2023 - 08.2023
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Ensured that all equipment was properly stored after use.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
  • Recycling materials whenever possible in accordance with company policy and local disposal regulations.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Customer Service Cashier

Sally's Beauty Supply
Pasadena, TX
08.1998 - 06.2001
  • Balanced cash drawers at the end of each shift.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Greeted customers and provided friendly customer service.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Education

High School Diploma -

Deer Park
Deer Park, TX
08-1998

Skills

  • Cash handling
  • Point of sale operation
  • Customer service
  • Return processing
  • Inventory management
  • Sales transactions
  • Cash drawer balancing

Timeline

Custodian

Deer Park ISD
08.2023 - 08.2023

Customer Service Cashier

Sally's Beauty Supply
04.2010 - 09.2024

Customer Service Cashier

Sally's Beauty Supply
08.1998 - 06.2001

High School Diploma -

Deer Park

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