Alisa Sanchez
New London,CT
Overview
4
4
years of professional experience
Work History
Cashier
BJ's Wholesale
Waterford, CT
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawers and balancing registers daily.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Trained new staff on cash handling procedures and store policies.
- Collaborated with team members to ensure a clean and organized workspace.
- Worked effectively in fast-paced environments.
- Operated self-checkout systems, ensuring efficient customer transactions and minimizing wait times.
- Assisted customers with scanning items and resolving technical issues during checkout process.
- Trained new staff on equipment operation and customer service best practices to enhance efficiency.
Fulfillment Center Associate
Amazon
New London, CT
02.2025 - 08.2025
- Consistently ranked as top 10 packer for 3 consecutive months, maintaining 99.7% accuracy rate while processing 180+ orders per hour during peak seasons
- Successfully cross-trained
- Volunteered for VET and cross-functional assignments, demonstrating commitment to operational excellence and team support
- Recognized by management for optimizing workstation layouts, resulting in improvement in productivity
Retail Associate
Harbor Freight Tools
New London, CT
08.2023 - 11.2024
- Achieved top performer status for Extended Service Plans and Inside Track Club sales, consistently exceeding daily targets
- Led team initiatives that reduced customer wait times by 30% during peak hours and holiday seasons
- Reduced inventory shrinkage by 15% through improved control measures and enhanced team training
- Awarded 'Hardhat of the Month' twice for exceptional performance, work ethic, and leadership qualities
- Trained and mentored a new cashier, allowing them to shadow me and learn customer service and register operations firsthand
Retail Receiving Associate
Burlington Coat Factory
New London, CT
10.2021 - 07.2023
- Achieved 93.5% accuracy rate in shipment verification and quality assurance through systematic processes
- Reduced processing time by 21% through implementation of streamlined receiving processes
- Mentored and trained 3+ new employees, optimizing workflow efficiency and reducing training time by 25%
- Collaborated with inventory control team to reduce stock variances by 15% through improved processes
Education
High School Diploma - undefined
New London High School
New London, CT06.2021
Skills
Technical Skills: Packing & Picking Operations, Batch Order Fulfillment, Inventory Management, Process Improvement, Safety Protocols, Performance Metrics, Quality Assurance, Workflow Optimization
Leadership Skills: Team Training & Development, Mentoring, Cross-functional Collaboration, Problem-Solving, Effective Communication, Performance Management, Initiative Taking
Timeline
Cashier
BJ's Wholesale
10.2025 - Current
Fulfillment Center Associate
Amazon
02.2025 - 08.2025
Retail Associate
Harbor Freight Tools
08.2023 - 11.2024
Retail Receiving Associate
Burlington Coat Factory
10.2021 - 07.2023
High School Diploma - undefined
New London High School