Alisa Vargas Fuentes
Glendale
Work Preference
Summary
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. I have no doubt I will be an asset to any company I work for. Looking for full or Part time remote position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Adelante Healthcare
04.2022 - 02.2024
- Administered patient assessments, ensuring comprehensive data collection for efficient care planning.
- Assisted in scheduling appointments, optimizing clinic workflow and enhancing patient experience.
- Managed electronic health records, maintaining accuracy and confidentiality of sensitive information.
- Educated patients on treatment plans, fostering understanding and adherence to medical advice.
- Coordinated with healthcare teams to streamline processes and improve service delivery efficiency.
- Trained new staff on clinical protocols and office procedures, promoting a knowledgeable workforce.
- Implemented quality control measures to enhance patient safety and operational compliance standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Externship
Ironwood Cancer and Research Center
12.2021 - 01.2022
- Maintained accurate patient records using electronic health record systems.
- Facilitated patient intake process, improving overall experience and satisfaction.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Caretaker
Bernadette Mancell
03.2013 - 08.2021
- Take vitals, manage mediations, make doctor appointments, help bathe, cook, clean, glucose testing.
Personal Assistant
Lexi Di Clemente Kyle
08.2020 - 05.2021
- Made doctor appointments, refilled medication trays, cleaning and disinfecting, organizing.
Education
Medical assistants Certificate - Medical Assisting
Carrington College
Glendale, AZ01.2022
Licensed Esthetician - Esthetics
Steiner Institute of Esthetics
Phoenix, AZ01.2012
Skills
- Taking vitals
- Injections and blood draws
- Patient Preparation
- Flexibility, adaptability, and emotional stability
- Compassion and patience
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Infection control
- Schedule coordination
- HIPAA protocols
- EMR / EHR
Certification
- CMA 01/24/2022
- CPR/BLS/First Aid Certified
- HIPAA Certified on 09/30/2021
- Licensed Esthetician / License # 31200378
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Timeline
Certified Medical Assistant
Adelante Healthcare
04.2022 - 02.2024
Externship
Ironwood Cancer and Research Center
12.2021 - 01.2022
Personal Assistant
Lexi Di Clemente Kyle
08.2020 - 05.2021
Caretaker
Bernadette Mancell
03.2013 - 08.2021
Medical assistants Certificate - Medical Assisting
Carrington College
Licensed Esthetician - Esthetics
Steiner Institute of Esthetics
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