Alisa Wiant
CLARKSBURG,WV
Summary
Driven by a results-focused approach, I leveraged time management and customer service skills at A & W Pipe Specialist to enhance operational efficiency and client satisfaction. My ability to adapt and maintain high accuracy under pressure, honed as a Line Cook at Clique Club Restaurant, underscores my commitment to excellence and reliability.
Overview
28
28
years of professional experience
Work History
Line Cook
Clique Club Resturant
06.2019 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Answer phone and take takeout orders
Office Manager
A & W Pipe Specialsit
11.2002 - 03.2010
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Parts Counter Person
Fisher Auto Parts
04.1996 - 11.2002
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Education
Business Management With Computer Empasis
WV Junior College
Bridgeport, WV02.2003
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Customer Service
- Reliable and Trustworthy
- Active listener
Timeline
Line Cook
Clique Club Resturant
06.2019 - Current
Office Manager
A & W Pipe Specialsit
11.2002 - 03.2010
Parts Counter Person
Fisher Auto Parts
04.1996 - 11.2002
Business Management With Computer Empasis
WV Junior College
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