Alisa Wright
Gainesville,FL
Summary
Reliable worker who’s passionate about everything I do. I strive to be the best in learning new skills and supporting clients. I work well with customers and I’m always sure to go above expectations. I’m looking forward to becoming an asset within the company. I also have savvy computer skills and a flexible learning pattern.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
ARC of Alachua County
Gainesville
07.2018 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
Certified Nursing Assistant
Terrace rehab
Gainesville, FL
06.2022 - 04.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
Registration Assistant
Santa Fe College Campus
Gainesville, FL
08.2019 - 06.2022
- Assisted customers with completing registration forms and documents accurately and efficiently.
- Verified customer information in order to ensure accuracy of data entry into the system.
- Processed payments for registrations, including cash, checks, credit cards, and online transactions.
Customer Service Representative
Campus Credit Union
Gainesville, FL
01.2020 - 04.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Customer Service Representative
Nationwide
Gainesville
01.2018 - 01.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Associate of Arts - Sociology
Santa Fe College
Gainesville, FL01-2019
High School Diploma -
Palatka High School
Palatka, FL06-2015
Bachelor of Arts - Sociology
Bethune-Cookman University
Daytona Beach, FLSkills
- Client documentation
- ADL support
- Transportation
- Compassionate client care
- Communication
- Customer service
- Computer efficiency
- Organization
- Team player
- Adaptable
- Fast learner
Timeline
Certified Nursing Assistant
Terrace rehab
06.2022 - 04.2023
Customer Service Representative
Campus Credit Union
01.2020 - 04.2021
Registration Assistant
Santa Fe College Campus
08.2019 - 06.2022
Direct Support Professional
ARC of Alachua County
07.2018 - Current
Customer Service Representative
Nationwide
01.2018 - 01.2020
Associate of Arts - Sociology
Santa Fe College
High School Diploma -
Palatka High School
Bachelor of Arts - Sociology
Bethune-Cookman University