Alisa Young
Red Oak,TX
Summary
Empathetic Occupational Therapy Assistant graduate experienced with inpatient, outpatient, geriatric, and pediatric populations. Responsible and highly motivated with excellent research, technical, problem-solving, and customer service skills. Detail-oriented and able to learn new concepts quickly. Seeking an entry-level COTA position to help launch career while achieving company goals and adding value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
The Villages Of Dallas
Dallas, TX
02.2024 - Current
- Encouraged client participation in self-care activities such as dressing, feeding or grooming.
- Monitored vital signs during therapy sessions, reported any changes promptly to supervising therapist.
- Facilitated group activities designed to improve cognition, motor skills and communication.
- Participated in interdisciplinary team meetings to discuss treatment plans and progress reports.
- Assisted occupational therapists in developing individualized treatment plans for patients.
Certified Occupational Therapy Assistant
Encompass Health Rehabilitation Hospital
Dallas, TX
05.2024 - 07.2025
- Monitored vital signs during therapy sessions, reported any changes promptly to supervising therapist.
- Facilitated group activities designed to improve cognition, motor skills and communication.
- Created detailed records of patient evaluations, treatments, progress and discharge summaries.
- Maintained a safe environment throughout all therapy sessions by adhering to safety protocols.
- Adapted treatment plans based on patient feedback regarding pain levels or difficulty performing activities.
OTA Student (Fieldwork Experience)
Texas Rehabilitation Hospital Of Arlington
Arlington, TX
03.2023 - 05.2023
- Assisted patients with therapeutic exercises and daily living activities.
- Collaborated with occupational therapists to implement patient care plans.
- Documented patient progress and maintained accurate records in electronic systems.
- Communicated effectively with patients, families, and healthcare team members.
- Educated patients on safety techniques and proper equipment use during therapy sessions.
OTA Student (Fieldwork Experience)
Duncanville ISD
Duncanville, TX
01.2023 - 03.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Documented patient progress and therapy session details accurately.
- Assisted occupational therapists in implementing treatment plans for clients.
- Maintained therapy equipment and ensured a safe environment for clients.
Certified Medication Aide
Shift Key LLC
Dallas, TX
08.2017 - 02.2024
- Obtained, recorded and reported patient vital signs for medication administration.
- Administered scheduled drugs under direct supervision of licensed nurse.
- Monitored patients for adverse reactions to prescribed medications.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Adhere to infection control protocols preventing the spread of infection by consistent hand washing, universal precautions and special isolation procedures.
Certified Nursing Assistant
Shift Key LLC
Dallas, TX
08.2017 - 02.2024
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Answered signal lights, bells or intercom systems to determine resident needs.
Research Interviewer
Nielsen
Dallas, TX
08.2018 - 08.2023
- Conducted structured interviews and recorded audio.
- Collected and documented demographic information from participants.
- Ensured compliance with applicable regulations pertaining to privacy and confidentiality of respondents' personal information during all stages of the research process.
- Participated in training sessions conducted by senior staff members to gain knowledge about new interviewing techniques.
- Built trust and rapport with participants to facilitate collection of data through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Claims Specialist
Molina Healthcare
Irving, TX
12.2017 - 02.2019
- Researched medical records to evaluate claim validity and verify the existence of pre-existing conditions.
- Communicated with other departments to establish action plans and manage open claims to closure.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Collaborated with other departments within the organization to resolve issues related to claims processing.
- Assisted with filing appeals on denied claims with insurance companies.
- Maintained detailed records of all claim activities including notes about conversations with claimants or representatives.
- Provided customer service by responding promptly to inquiries from claimants regarding their benefits or coverage.
Education
Associate of Applied Science - Certified Occupational Therapy Assistant
Navarro College
Midlothian, TX05-2023
Certified Medication Aide
Teamwork Services
Grand Prairie, TX08-2011
Certified Nursing Assistant
Alliance Career Institute
Arlington, TX03-2011
Skills
- Self-Directed
- Multitasking
- Active Listening
- Flexible and Adaptable
- Conflict Resolution
- Customer Relations
- Friendly, Positive Attitude
- Dependable and Responsible
- Analytical Thinking
- Data Entry
Accomplishments
- Honors Graduate - The National Society of Leadership and Success
Certification
- Certified Occupational Therapy Assistant
- Certified Medication Aide
- Certified Nursing Assistant
- BLS CPR
Timeline
Certified Occupational Therapy Assistant
Encompass Health Rehabilitation Hospital
05.2024 - 07.2025
Certified Occupational Therapy Assistant
The Villages Of Dallas
02.2024 - Current
OTA Student (Fieldwork Experience)
Texas Rehabilitation Hospital Of Arlington
03.2023 - 05.2023
OTA Student (Fieldwork Experience)
Duncanville ISD
01.2023 - 03.2023
Research Interviewer
Nielsen
08.2018 - 08.2023
Claims Specialist
Molina Healthcare
12.2017 - 02.2019
Certified Medication Aide
Shift Key LLC
08.2017 - 02.2024
Certified Nursing Assistant
Shift Key LLC
08.2017 - 02.2024
Associate of Applied Science - Certified Occupational Therapy Assistant
Navarro College
Certified Medication Aide
Teamwork Services
Certified Nursing Assistant
Alliance Career Institute