Proven expertise in public safety and exceptional customer service, exemplified during tenure at Unifi, where I enhanced security screening efficiency and maintained high compliance standards. Demonstrated ability to manage crowds and communicate effectively, ensuring a safe and welcoming environment. Achieved a significant improvement in process efficiency through meticulous attention to detail and teamwork.
Hi, I’m
Alise Harkness
Ellenwood,GA
Summary
Overview
3
years of professional experience
Work History
Hair Salon
Receptionist
06.2021 - 08.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Chipotle
Crew Member
11.2021 - 05.2022
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Unifi
Security Screener
11.2023 - 08.2024
Job overview
- Screened over 200 Delta employees daily to ensure compliance with security protocols and confirm no prohibited items were taken to the ramp or runway areas.
- Wrote reports of daily activities, property and equipment damage and unusual occurrences.
- Demonstrated excellent attention to detail, accurately interpreting X-ray images for potential hazards or contraband items.
- Participated in ongoing training programs to stay current on industry best practices and emerging security threats.
- Enhanced the efficiency of the screening process by fostering clear and effective communication with employees regarding security regulations.
Education
Southwest Dekalb High School Decatur
High School Diploma
05-2022
University Overview
Middle Georgia State UniversityMacon, GA
No Degree from Aviation Science& Management
05-2027
University Overview
Skills
- Public safety
- Crowd management
- Physical security
- Security protocols
- ID verification
Timeline
Security Screener
Unifi
11.2023 - 08.2024
Crew Member
Chipotle
11.2021 - 05.2022
Receptionist
Hair Salon
06.2021 - 08.2022
Southwest Dekalb High School
High School Diploma
Middle Georgia State University
No Degree from Aviation Science& Management
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