ALISESIERRA FEBUS
New York,NY
Summary
Hospitality operations professional with 10+ years of experience across restaurant, hotel, and event environments in New York City. Proven ability to support restaurant openings, coordinate team training, organize operational systems, and manage high-volume service teams. Strong background in scheduling, inventory management, guest experience, and administrative coordination. Known for leadership, organization, and the ability to improve operational efficiency while maintaining exceptional service standards.
Overview
9
9
years of professional experience
Work History
Restaurant Manager – Opening Team
Amasa & Bar Amasa | Kimpton ERA Hotel
2026.02 - Current
- Coordinated onboarding and training preparation for 40+ front-of-house employees during restaurant opening.
- Organized SOP documentation, operational binders, and training materials for new team members.
- Assisted with creation of labor schedules supporting both Amasa and Bar Amasa restaurant concepts.
- Collaborated with leadership to implement service standards, pre-shift procedures, and operational systems prior to launch.
Bar Manager
Chelsea Piers
2021.02 - 2024.10
- Directed daily bar operations including inventory control, ordering, vendor coordination, and staff supervision.
- Developed beverage programs and signature cocktails that supported marketing initiatives and increased sales.
- Analyzed POS sales reports and operational metrics to improve product performance and profitability.
- Trained and supervised bartenders and support staff to maintain service excellence.
Lead Bartender
CitizenM Hotel
2019.11 - 2022.06
- Supervised bar team in high-volume hotel environment ensuring consistent service standards.
- Managed inventory systems and ordering processes reducing waste by 15%.
- Strengthened guest relationships contributing to increased repeat clientele.
- Maintained strict compliance with hotel safety procedures and operational standards.
Catering Manager
Ben & Jerry’s
2017.04 - 2019.11
- Managed catering operations increasing event bookings by 30% within one year.
- Coordinated staffing, vendors, and logistics for corporate and private events.
- Collaborated with clients to design customized menus and service plans.
- Negotiated supplier agreements reducing food costs by 15%.
Education
High School Diploma -
Explorations Academy
Spa Therapy
Beauty School of America
Esthetics Certification - undefined
Christine Valmy International School for Esthetics
Skills
- Hospitality Operations & Team Leadership
- Labor Scheduling & Workforce Coordination
- Inventory Control & Vendor Management
- Excel & Spreadsheet Management
- Database & File Management
- Team management
- Staff Training & Onboarding
- Restaurant Opening Support
- Event & Catering Operations
- QuickBooks & Administrative Systems
- POS Systems (Toast, Micros)
- Inventory control and record keeping
Timeline
Restaurant Manager – Opening Team
Amasa & Bar Amasa | Kimpton ERA Hotel
2026.02 - Current
Bar Manager
Chelsea Piers
2021.02 - 2024.10
Lead Bartender
CitizenM Hotel
2019.11 - 2022.06
Catering Manager
Ben & Jerry’s
2017.04 - 2019.11
Spa Therapy
Beauty School of America
Esthetics Certification - undefined
Christine Valmy International School for Esthetics
High School Diploma -
Explorations Academy