Summary
Overview
Work History
Education
Skills
Certification
TECHNICAL SKILLS
Timeline
Generic

Alisha Avery

Atlanta,GA

Summary

Customer-focused operations professional with experience in logistics, gate coordination, and high-volume service environments. Demonstrated strength in documentation accuracy, driver and customer communication, workflow coordination, and maintaining efficiency under pressure. Seeking a full-time Service Advisor or customer operations role with long-term growth potential.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Gate Clerk

ConGlobal
Atlanta, GA
01.2026 - Current

Process inbound and outbound truck traffic efficiently in a high-volume railyard

Verify container documentation and ensure compliance with site procedures

Communicate directly with drivers to coordinate yard access and movement

Maintain accurate transaction and shipment records

Resolve driver concerns professionally while maintaining workflow

Adhere to safety and security protocols in a regulated logistics environment

Sales Associate

RaceTrac
Atlanta, GA
08.2025 - 01.2026

Delivered customer service in fast-paced retail environment

Processed payments and balanced cash drawer accurately

Assisted customers and resolved concerns professionally

Maintained organized and clean service area

Security Officer

Thorpe Enterprises
Atlanta, GA
11.2015 - 06.2025

Assigned to DOT Facility

Controlled and monitored access at a secured facility gate

Verified personnel, vendors, and vehicles entering and exiting the site

Maintained accurate logs, reports, and shift documentation

Used tablets and monitoring systems for record-keeping and verification

Monitored CCTV and site activity from a fixed post

Communicated clearly with drivers, crews, supervisors, and site personnel

Maintained order and compliance with site rules during day and overnight operations

Reliable day and night-shift presence with consistent attendance over long-term assignment

Education

St Andrews

Skills

  • Customer & Driver Communication
  • Work Order & Documentation Processing
  • Compliance & Policy Enforcement
  • Payment Processing & Cash Handling
  • Conflict Resolution
  • High-Volume Workflow Management
  • Recordkeeping & Reporting
  • Professional Front Desk Operations

Certification

CPR

TECHNICAL SKILLS

  • Microsoft Office
  • Data Entry Systems
  • POS Systems
  • Documentation & Record Management

Timeline

Gate Clerk

ConGlobal
01.2026 - Current

Sales Associate

RaceTrac
08.2025 - 01.2026

Security Officer

Thorpe Enterprises
11.2015 - 06.2025

St Andrews
Alisha Avery