Alisha Banks
Middletown,Ohio
Summary
Diligent with strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Health Aide
A Miracle Home Care
12.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Sales
Authorized Phone Representative
07.2023 - 11.2024
- Implementing new strategies to connect eligible individuals to free government phones through the Lifeline Assistance Program
- Cultivated a strong customer service/sales focus while onboarding new staff
- Focused on improving customer relationships and retention with professionalism and detail
- Providing vital connectivity to bridge the digital divide
Customer Service
Walmart Incorporated
08.2022 - 07.2023
- Safely transporting and delivering items to prevent damage, and handling merchandise in accordance with product handling standards
- Navigating routes using relevant map programs and GPS systems
- Addressing customer service complaints professionally and maintaining trust and company loyalty
Independent Contractor
Food Delivery Platform
12.2020 - 08.2022
- Connecting hungry customers with their favorite local restaurants
- Collecting orders from restaurants and ensuring a prompt delivery to customers, all while following safety and traffic regulations
- Providing order accuracy and excellent customer service by being courteous and professional
Education
High School Diploma - General Studies
Lima Senior High School
Lima, Ohio05-1993
Skills
- Certified Home Health Aide
- Certificate In Basic Life Support
- Certificate In Empathetic Listener Jobs Training
- Zoom
- Google Meet
- Office and Windows environments
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
- Ohio Driver's License
- OSHA Certified
- First Aid Certification
- Forklift Certification
Languages
English
Full Professional
Timeline
Home Health Aide
A Miracle Home Care
12.2024 - Current
Sales
Authorized Phone Representative
07.2023 - 11.2024
Customer Service
Walmart Incorporated
08.2022 - 07.2023
Independent Contractor
Food Delivery Platform
12.2020 - 08.2022
- Basic Life Support (BLS) - American Heart Association.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
- Ohio Driver's License
- OSHA Certified
- First Aid Certification
- Forklift Certification
High School Diploma - General Studies
Lima Senior High School
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