Alisha Barrick
Sparks
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Remsahealth
Reno, NV
02.2024 - 04.2025
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and medics on duty
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Proved successful working within tight deadlines and a fast-paced environment.
Respite Care Provider
Sonia Corina
Benicia, CA
01.2019 - 10.2023
- Coordinated communication between family members regarding schedule changes or needs of the client.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Managed challenging behaviors using de-escalation techniques according to established protocols.
- Promoted positive behavior reinforcement strategies when appropriate.
- Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
- Provided temporary relief and support to families of individuals with disabilities.
- Built strong and trusting rapport with clients and loved ones.
Bartender
Lazy Dog Restaurant & Bar
Pleasanton, CA
01.2022 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Some College (No Degree) - Nursing
Los Medanos College
Pittsburg, CA01-2027
Skills
- Attention to Detail
- Appointment Scheduling
- Payment Processing
- Employee Training
- Effective Multitasking
- Telephone Etiquette
- Client Relations
- Proficient in Cornerstone
- Exceptional customer service
- Guest engagement
- Memory retention
- High volume dining
- Problem Identification
- Fast Learner
- Supportive Personality
- Clear Communication
References
References available upon request.
Certification
- EMT - Emergency Medical Technician
- CPR Certification
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator
Timeline
911 Emergency Dispatcher
Remsahealth
02.2024 - 04.2025
Bartender
Lazy Dog Restaurant & Bar
01.2022 - 10.2022
Respite Care Provider
Sonia Corina
01.2019 - 10.2023
Some College (No Degree) - Nursing
Los Medanos College