Job Search Status
Open to workDesired start date: Immediately
Open To Work
Alisha Brooks
Middlesboro,KY
Work Preference
Summary
Dynamic professional with a strong work ethic and problem-solving skills, experienced as a Supervisor at Pinnacle OF Purpose. Proven ability to enhance team performance through effective mentoring and training programs. Committed to maintaining high standards of safety and quality while managing routines and ensuring operational efficiency.
Overview
11
11
years of professional experience
Work History
Babysitter
Crissa King
Tazewell, TN
01.2015 - Current
- Supervised children during daily activities, ensuring safety and well-being.
- Developed engaging educational activities to promote learning and creativity.
- Established routines to enhance children's behavioral consistency and structure.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented feedback from parents to improve care quality and service delivery.
Librarian
Southeast College
Middlesboro, KY
01.2025 - 09.2025
- Assisted patrons in locating resources and materials using library catalog systems.
- Compiled and refined accessible reference materials to assist students in their research activities.
- Collaborated with faculty to curate relevant collections and enhance resource accessibility.
- Organized educational workshops to promote information literacy among students.
Supervisor
Pinnacle OF Purpose
Middlesboro, KY
03.2022 - 01.2025
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Mentored team members, enhancing skills and improving overall performance.
- Streamlined workflows, resulting in increased efficiency and reduced downtime.
- Implemented training programs to improve staff onboarding and retention rates.
- Conducted regular performance evaluations, providing constructive feedback for development.
- Collaborated with management to refine operational processes and drive improvements.
- Monitored inventory levels, coordinating timely replenishment to meet production needs.
Drive-Thru Cashier
Burger King
Middleboro,ky
01.2022 - 02.2023
- Processed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of drive-thru area to enhance customer experience.
- Assisted in training new staff on operational procedures and customer service standards.
- Handled cash transactions accurately, ensuring proper change distribution to customers.
Cashier
Caseys Gas Station
Middlesboro, KY
01.2019 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service and support.
- Managed inventory levels, ensuring product availability and organization.
- Implemented process improvements to enhance checkout speed and accuracy.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ03-2027
Skills
Patience and empathy
Problem-solving
Time management
Strong work ethic
Following directions
Reliability
Flexible scheduling
Conflict resolution
Active listening
Managing routines
Housekeeping
Schedule management
Accomplishments
Peer support specialist
Recovery Coach
Timeline
Librarian
Southeast College
01.2025 - 09.2025
Supervisor
Pinnacle OF Purpose
03.2022 - 01.2025
Drive-Thru Cashier
Burger King
01.2022 - 02.2023
Cashier
Caseys Gas Station
01.2019 - 08.2021
Babysitter
Crissa King
01.2015 - Current
Bachelor of Science - Business
University of Phoenix