Alisha Campbell
Knoxville,TN
Summary
Detail-oriented Oil Change Technician with expertise in diesel engine maintenance and customer relations. Committed to upholding safety protocols and ensuring customer satisfaction.
Overview
28
28
years of professional experience
Work History
Oil Change Technician
Mr. Sheapard
Alderson, WV
06.2025 - 01.2026
- Performed routine oil changes following safety protocols and manufacturer specifications.
- Operated tools such as hydraulic lifts, wrenches, and oil extraction systems efficiently.
- Assisted in inventory management by tracking oil and filter supplies to ensure availability.
- Maintained cleanliness and organization of work area to promote safe working conditions.
Customer Service Representative
Call Center Solutions
Johnson City, TN
01.2002 - 10.2002
- Managed high-volume call traffic while maintaining quality service standards and customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Cashier
Walmart
Elizabethton, TN
06.1998 - 02.2000
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring high satisfaction levels.
- Managed cash drawer, maintaining accuracy in daily cash handling.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly to enhance shopping experiences.
Education
No Degree - Nursing Assistant
Northeast State Community College
Blountville, TNHigh School Diploma -
Happy Valley High
Elizabethton, TN05-1998
Skills
- Diesel engine maintenance
- Oil change expertise
- Transmission servicing
- Battery replacements
- Oil changes
- Tire rotations
- Tire balancing
- Fluid replacement
- Filter replacement
- Customer relations
- Fluid checks
Languages
English
Full Professional
Timeline
Oil Change Technician
Mr. Sheapard
06.2025 - 01.2026
Customer Service Representative
Call Center Solutions
01.2002 - 10.2002
Customer Service Cashier
Walmart
06.1998 - 02.2000
No Degree - Nursing Assistant
Northeast State Community College
High School Diploma -
Happy Valley High