Alisha Delgado
Louisville,KY
Summary
As a Social Science Program Coordinator, I support clients on their behavior change journey based on their values, strengths, and goals. I help them explore what matters most to them by using their own insight. I ask probing questions, I hold space, provide empathy with a non-judgemental attitude. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Social Science Program Coordinator
Veterans Health Administration VHA
Louisville, Kentucky
09.2021 - Current
- Provide health coaching for Veterans in order to reduce or eliminate high-risk behaviors while increasing healthy ones.
- Conduct interventions for Veterans using one-on-one, couple, or group modalities in outpatient and inpatient settings.
- Actively guide Veterans in the exploration of core elements of personal health planning through individual and group-based programs.
- Encourage and assist Veterans with the adoption of habits that are conducive to a higher quality of life and in alignment with the Veteran's goals.
- Identify habits and behaviors that are harmful to quality of life and related to chronic illness.
- Develops SMART goals for Veterans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease, or that reverse or slow progression of chronic disease.
- Guide Veterans to learn about available support tools in the VA and the community that assist in attainment of goals.
- Contact eligible participants for enrollment and explain the health coaching process.
- Contact eligible participants for enrollment and explain the health coaching process.
- Use VISTA, CPRS, Microsoft office software, Intranet and Internet and other applicable software to track and support patient progress.
Social Science Program Coordinator
Veterans Health Administration VHA
Dublin, GA
06.2020 - 09.2021
- Provide health coaching for Veterans in order to reduce or eliminate high-risk behaviors while increasing healthy ones.
- Conduct interventions for Veterans using one-on-one, couple, or group modalities in outpatient and inpatient settings.
- Encourage and assist Veterans with the adoption of habits that are conducive to a higher quality of life and in alignment with the Veteran's goals.
- Identify habits and behaviors that are harmful to quality of life and related to chronic illness.
- Review current health behaviors and develops customized personal health plans with Veterans. These plans include personalized goals, action steps and interventions. Individualize intervention strategies to help the client utilize existing skills and develop new ones to enhance success.
- Develops SMART goals for Veterans focused on behavioral interventions based on current scientific knowledge and research that improve quality of life and reduce risk for chronic disease, or that reverse or slow progression of chronic disease.
- Guide Veterans to learn about available support tools in the VA and the community that assist in attainment of goals.
- Contact eligible participants for enrollment and explain the health coaching process.
- Utilize motivational interviewing and health coaching techniques and processes, learned through prerequisite health coach training, to assist Veteran and staff clients in developing a realistic plan to accomplish their goals.
- Use VISTA, CPRS, Microsoft office software, Intranet and Internet and other applicable software to track and support patient progress.
- Provide follow-up care via face-to-face appointments, telephone clinics, secure messaging, VA Video Connect (VVC), etc
Advanced Medical Support Assistant
Veterans Health Administration VHA
Dublin, GA
07.2016 - 07.2020
- Worked collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care.
- Collect, scans, and updates health insurance information, promote Veteran registration and utilization of My HealthyVet (MHV).
- Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes.
- Train other Advanced Medical Support Assistants (AMSAs )on correct clinic operations and serve as a preceptor to developmental level AMSAs.
- Organized and worked independently and handled scheduling problems and deviations based on personal knowledge of clinic operations and policy, schedules, and provider's preferences.
- Reported backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or Employee plans.
- Developed/maintained effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies.
Licensed Practical Nurse
Veterans Health Administration VHA
Wilmington, DE
01.2000 - 07.2016
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
Education
Certified Health &Wellness Coach -
National Board Certified Health & Wellness Coach
Florida City, FL03.2020
Master of Science - Administration of Justice
Wilmington University
New Castle, DE09.2010
Skills
- Formal training
- Active, engaged listener
- Non-judgmental
- Respectfully curious
- Probing questions
- Holistic thinking
- Patient
- Empathetic
Timeline
Social Science Program Coordinator
Veterans Health Administration VHA
09.2021 - Current
Social Science Program Coordinator
Veterans Health Administration VHA
06.2020 - 09.2021
Advanced Medical Support Assistant
Veterans Health Administration VHA
07.2016 - 07.2020
Licensed Practical Nurse
Veterans Health Administration VHA
01.2000 - 07.2016
Certified Health &Wellness Coach -
National Board Certified Health & Wellness Coach
Master of Science - Administration of Justice
Wilmington University
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