Alisha Dillard
Gautier,MS
Summary
With a strong foundation in leadership, management, and teaching, utilize skills to enhance student success and foster a supportive environment for military-affiliated students. Strategic-thinking individual offering engaging and pleasant personality with expertise improving customer relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Military Benefits Processing Center
Mississippi Gulf Coast Community College
04.2024 - Current
- Supervise two department personnel; train appropriate departmental staff on changes and updates to processes
- School Certifying Official; oversee department work study students
- Attend conferences and trainings as necessary
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Monitored and coordinated workflows to optimize resources.
Adjunct Instructor
Mississippi Gulf Coast Community College
08.2022 - Current
- As adjunct instructor for School of Business, Law, Hospitality and Culinary, developed Canvas courses for three Principles of Marketing classes, one Marketing Management class, and three Computer Applications classes, both full-term and short-term, online and in-person.
- Taught several military students and student veterans in-person and online.
- Eagerly and voluntarily participated in multiple EDP sessions for faculty to increase my knowledge base for improving my classes and teaching skills.
- Managed classroom effectively to maintain positive learning environment for all students.
Administrative Assistant, Vice President
Mississippi Gulf Coast Community College
06.2016 - Current
- Managed Vice President's calendar, made travel arrangements, and scheduled meetings.
- Coordinated over twenty campus functions and created/distributed over 90 newsletters.
- Created and supervised committee to assist with planning and executing campus functions.
- Provided administrative support to leadership and facilitated communication between departments.
Business Services Secretary
Mississippi Gulf Coast Community College
08.2012 - 06.2016
- Handled secretarial duties for Business Services department.
- Assisted with administrative tasks, including data entry, filing, and correspondence.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
Human Resources Sergeant
890th Engineer Battalion
08.2006 - 08.2009
- As Human Resources Sergeant in grade of E6 (Staff Sergeant) in United States Army, supervised, developed and trained seven full-time soldiers on processing awards, evaluations, and promotions
- Each soldier was delegated tasks under supervision before, during and after deployment to Iraq.
Education
Executive Master of Business Administration -
Faulkner University
Mobile, AL08.2018
Bachelor of Science Degree (Business) -
Faulkner University
Mobile, AL08.2017
Associate Degree of Fine Arts -
Mississippi Gulf Coast Community College
Gautier, MS11.2004
Skills
- Knowledgeable and proficient in Microsoft Office Suite
- Knowledge of teaching in Canvas and Pearson MyLab
- Excellent written and interpersonal communication skills
- Willingness and ability to obtain VA Certifying Official credentials
- Experience using Banner Administrative Software
- Strategic planning and analytical skills
- Problem-solving and conflict resolution capabilities
- Employee training and development
- Strong leadership and management abilities
Certification
School Certifying Official
Timeline
Director of Military Benefits Processing Center
Mississippi Gulf Coast Community College
04.2024 - Current
Adjunct Instructor
Mississippi Gulf Coast Community College
08.2022 - Current
Administrative Assistant, Vice President
Mississippi Gulf Coast Community College
06.2016 - Current
Business Services Secretary
Mississippi Gulf Coast Community College
08.2012 - 06.2016
Human Resources Sergeant
890th Engineer Battalion
08.2006 - 08.2009
Executive Master of Business Administration -
Faulkner University
Bachelor of Science Degree (Business) -
Faulkner University
Associate Degree of Fine Arts -
Mississippi Gulf Coast Community College