Energetic and detail-oriented professional with a solid foundation in basic animal care and customer service. Proven ability to identify concerns and provide emotional support, fostering a positive environment for both animals and customers.
Overview
2
2
years of professional experience
Work History
Junior Ambassador Cat Care
Animal Refuge Center (ARC)
North Fort Myers, Florida
07.2025 - Current
Provided emotional support for distressed cats through gentle handling techniques.
Observed cats for signs of illness or distress and reported any concerns to the supervisor.
Cleaned up after accidents involving cats to maintain a sanitary environment.
Interacted with cats through playtime activities as part of the socialization process.
Provided daily care for cats, including brushing, feeding, and cleaning litter boxes.
Kids Representative
Wellway
Punta Gorda, Florida
12.2023 - 02.2025
Assisted co-workers during busy periods, or whenever needed, to provide excellent customer service.
Educated customers on product features and benefits to ensure they had an excellent experience.
Established positive relationships with customers through effective communication techniques.
Participated in training sessions designed to improve overall job performance.
Demonstrated strong problem-solving skills when faced with challenging situations or complex inquiries from customers.
Participated in regular team meetings to discuss performance, strategies, and goals.
Maintained positive working relationships with fellow staff and management.