RENATO BEZERRA FILHO
SAN MATEO,UNITED STATES
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic leader with a proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
3
3
years of professional experience
Work History
Junior Giants Americorps Ambassador
AmeriCorps Program
2024.04 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Coordinated volunteer program for organization, recruiting and training volunteers in best practices.
Program Director
Caio Terra Academy
2023.11 - Current
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
Sales associate
Caio Terra Association
2023.09 - Current
- Developed strong customer relationships that resulted in an increase in repeat business
- Analyzed customer feedback and suggested strategies for improving customer experience
- Educated clients on the importance of proper form and technique to reduce the risk of injury and improve performance
- Communicated effectively with athletes, parents, and other stakeholders to ensure clear expectations and understanding of roles and responsibilities
- Evaluated and monitored athletes' performance to identify areas of improvement and develop strategies to reach their goals.
Barista
Philz Coffee
2023.02 - 2024.02
- Demonstrate a strong work ethic, resulting in consistent high-quality products and services
- Adapted to different customer needs and preferences, resulting in increased customer satisfaction
- Operated and maintained coffee machines, ensuring proper maintenance and cleanliness
- Trained new staff members on proper coffee preparation and customer service techniques.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sales associate
24 hour fitness
2022.01 - 2022.05
- Analyzed customer feedback and suggested strategies for improving customer experience
- Demonstrated excellent product knowledge and provided tailored product recommendations to customers, resulting in an increase in sales
- Developed and implemented sales training programs that improved sales skills.
Education
Marketing -
Menlo College
Atherton, CaliforniaHigh School Diploma -
Archbishop Riordan
San Francisco, California06.2021
Skills
- Ability to Work Under Pressure
- Leadership Skills
- Decision Making
- Communication
- Problem Solving
- Teamwork
- Time Management
- Leadership
- Fast Learner
- Ability to work in a Team
- Customer Service
- Excellent people skills
- Highly Motivated
- Good team player
Details
San Mateo, San Mateo, California
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Junior Giants Americorps Ambassador
AmeriCorps Program
2024.04 - Current
Program Director
Caio Terra Academy
2023.11 - Current
Sales associate
Caio Terra Association
2023.09 - Current
Barista
Philz Coffee
2023.02 - 2024.02
Sales associate
24 hour fitness
2022.01 - 2022.05
Marketing -
Menlo College
High School Diploma -
Archbishop Riordan
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