Vera Flores
Dallas
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Server/Bartender
Seven Mile Cafe
Mesquite
08.2025 - Current
- Provided attentive service to customers in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and tables.
- Resolved customer complaints professionally to enhance dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Prepared drinks according to standard recipes.
Server
Dos Banderas
Garland
09.2022 - 07.2025
- Provided friendly and efficient service to enhance guest dining experiences.
- Took and processed customer orders accurately and promptly.
- Assisted with food preparation and presentation for timely service.
Server
First Watch
Plano
05.2024 - 01.2025
- Provided friendly and efficient service to enhance guest dining experiences.
- Took and processed customer orders accurately and promptly.
- Assisted with food preparation and presentation for timely service.
- Supported team members during busy hours to maintain workflow efficiency.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Barista
Starbucks
Plano
03.2020 - 09.2022
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of the coffee station and dining area.
- Operated espresso machines and grinders to ensure optimal performance and quality.
- Collaborated with team members to manage busy service periods efficiently.
- Assisted customers with menu selections and provided product recommendations.
- Restocked supplies, including coffee beans, milk, and pastries as needed.
- Handled cash register transactions and processed payments accurately.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
Associate of Science - Science
Eastfield College
Mesquite, TX 12.2022 - 12.2025
Skills
- Customer service
- Team collaboration
- Order processing
- Time management
- Attention to detail
- Beverage preparation
- Communication skills
Languages
Spanish
Professional
Certification
- TABC
- FOOD HANDLERS
Timeline
Server/Bartender
Seven Mile Cafe
08.2025 - Current
Server
First Watch
05.2024 - 01.2025
Associate of Science - Science
Eastfield College
12.2022 - 12.2025
Server
Dos Banderas
09.2022 - 07.2025
Barista
Starbucks
03.2020 - 09.2022