Alisha Hayes
Oak Ridge,TN
Summary
Proven track record in enhancing office efficiency and client satisfaction at Hinman, Howard & Kattell, leveraging skills in litigation support and customer service. Excelled in record keeping and file management, achieving high levels of accuracy and confidentiality. Demonstrated exceptional writing and editing abilities, contributing to a strong professional presence and operational excellence.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Hinman, Howard & Kattell
05.2023 - 08.2024
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, gathering information and offering assistance.
- Produced legal documents, managed timekeeping, and client billing.
- Networked and built strong presence with peers to facilitate organization.
Office Clerk
Hinman, Howard & Kattell
09.2018 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Prepared outgoing mail - including UPS and FedEx.
Cashier/Sales Associate
American Eagle Outfitters, Inc
10.2018 - 12.2022
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Criminal Justice
SUNY Oneonta
Oneonta, NY05.2023
Associate of Science - Criminal Justice Corrections
SUNY Broome Community College
Binghamton, NY05.2021
Skills
- Litigation Support
- Office Management
- Writing and editing
- Microsoft Word
- ProLaw
- Record Keeping and File Management
- Costumer Service
- Office Supplies and Inventory
Timeline
Legal Assistant
Hinman, Howard & Kattell
05.2023 - 08.2024
Cashier/Sales Associate
American Eagle Outfitters, Inc
10.2018 - 12.2022
Office Clerk
Hinman, Howard & Kattell
09.2018 - 05.2023
Bachelor of Science - Criminal Justice
SUNY Oneonta
Associate of Science - Criminal Justice Corrections
SUNY Broome Community College
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