Alisha Hilliard
Charlotte,NC
Summary
Knowledgeable Payroll Leader with solid background in overseeing payroll operations and ensuring compliance with regulations. Successfully managed payroll for large workforce, contributing to streamlined processes and timely payments. Demonstrated ability to use problem-solving and attention to detail to address payroll discrepancies and improve accuracy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Payroll Supervisor
Continental Tire the Americas, LLC
06.2023 - 01.2026
- Lead a small team of two payroll analysts, overseeing daily operations and ensuring all payroll functions were executed accurately and on time for over 10,000+ employee within 4 sectors, across multiple states
- Spearheaded cross-functional projects involving Finance, HR, IT, and outside vendors, to refine different processes and automate payroll processing workflows, leading to fewer errors, and reduced payroll costs by 15%
- Coordinated with cross-functional teams to develop and implement pre and post-merger integration plans for over 1000 employees, ensuring a seamless payroll transition
- Review and approve all payroll related funding requests and reconciliation of all accounts after each weekly, bi-weekly, and monthly payroll
- Managed the end-to-end administration of the South Carolina Job Development Credit tax incentive program, ensuring compliance with state regulations as well as maximizing as close as possible to the allowed credit of up to $3250 per each eligible employee.
Payroll Supervisor
Compass Group USA
11.2021 - 06.2023
- Prepared and processed complex payroll processing for over 2,000 C-suite executives and senior corporate leadership, including stock options, bonuses, deferred compensation, ensuring confidentiality, accuracy, and timely disbursement.
- Managed monthly GL close processes, including preparing and posting all monthly payroll, bonuses, PTO accruals in accordance with GAAP standards.
- Streamlined the GL reconciliation process by creating variants for the most utilized reports that were manually being ran monthly, reducing the month-end closing time by one day.
- Maintain accurate and up to date process documentation for all processes while continually developing improvements
- Oversee and coordinate diverse corporate initiatives including company car program, relocation assistance, stock option administration, and year-end procedures.
Payroll Lead
Charter Communications
05.2016 - 11.2021
- Manage payroll for corporate staff, including company executives
- Provide training/knowledge support to 20+ payroll processing specialists
- Serve as first tier support for escalated issues and questions from payroll specialists and human resource generalists/leaders.
- Participate in UAT testing for PeopleSoft tax updates and system upgrades
- Ensure payroll reporting and payments are compliant with company policy, GAAP, federal, state, and IRS regulations.
- Run SQL queries against PeopleSoft tables for departmental processes
- Manage timeline progress of the daily off-cycle payroll runs
- Support cash desk team by auditing stop payments and ACH reversal requests/reissues
Sr. Payroll Specialist
Charter Communications
12.2010 - 05.2016
- Administer and process payroll for assigned line of business on a bi-weekly basis.
- Research payroll data in reference to escalations
- Manage the end-to-end daily processing of final termination pay, consisting of payments up to 50 or more on a weekly basis, while ensuring strict compliance with state laws (CA) requiring accelerated payment upon employee separation.
- Streamlined final termination pay process, which led to a 3% increase in revenue for the department.
- Lead cross-functional teams to develop and implement payroll policies, enhancing operational efficiency across departments.
- Process tax balance adjustments
Education
Bachelor of Science -
Gardner-Webb University
Boiling Springs, NC08-2017
Skills
- Multi-state payroll management
- Tax regulation adherence
- Project management
- Proficient in ADP, SAP, Workday, Excel
- Fiscal year-end processes
- Payroll processing
- General ledger reconciliation
- Garnishments
- Decision-making
- Compliance audits
- Experience in mergers and acquisitions
Certification
- FPC - Fundamentals of Payroll Certification - December, 2010
Timeline
Payroll Supervisor
Continental Tire the Americas, LLC
06.2023 - 01.2026
Payroll Supervisor
Compass Group USA
11.2021 - 06.2023
Payroll Lead
Charter Communications
05.2016 - 11.2021
Sr. Payroll Specialist
Charter Communications
12.2010 - 05.2016
Bachelor of Science -
Gardner-Webb University