Alisha Holliday
Lake Havasu City,Arizona
Summary
Versatile professional with a background in office administration at Hava-So-Cleaning Company and a proven track record in homeschool teaching. Excelled in managing sensitive information and developing comprehensive educational programs. Skilled in customer service and organization, demonstrating exceptional verbal communication and a commitment to enhancing operational efficiency.
Offering well-honed organizational abilities and willingness to learn and develop in professional setting. Delivers understanding of key administrative functions and ability to quickly master office software and procedures. Ready to use and develop communication and multitasking skills in any remote/home based role.
Overview
14
14
years of professional experience
Work History
Secretary
Hava-So-Cleaning Company, Fenrir Landscaping
01.2021 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Homeschool Teacher
My Two Children
08.2014 - Current
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Adapted teaching methods and lesson plans to changing student needs.
Receptionist
Turning Point Trucking
06.2011 - 11.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Education
High School Diploma -
Primavera Online Academy
Phoenix, AZ05-2008
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Calendar management
- Multi-line phone systems
- Customer relations and communications
Timeline
Secretary
Hava-So-Cleaning Company, Fenrir Landscaping
01.2021 - Current
Homeschool Teacher
My Two Children
08.2014 - Current
Receptionist
Turning Point Trucking
06.2011 - 11.2017
High School Diploma -
Primavera Online Academy
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