Alisha Knight
Columbus,OH
Summary
Experienced accounts receivable specialist skilled in payment posting, cash reconciliation, and claims management. Demonstrated expertise in Epic and QuickBase systems, achieving significant reductions in outstanding balances. Managed high-volume transactions and led a team to ensure accurate and efficient billing operations.
Overview
23
23
years of professional experience
Work History
Payment Posting Representative 1
Trinity Health
05.2020 - 03.2026
- Resolved cash file errors, ensuring payments were accurately posted in a timely manner to maintain financial accuracy
- Posted payments and adjustments manually and electronically to the EPIC system, achieving consistent data integrity
- Managed the end-to-end cash posting and reconciliation process within Quickbase, streamlining workflow efficiency
Client Service Specialist
Columbus Speech & Hearing Center
06.2011 - 01.2020
- Submitted medical claims electronically and posted insurance and patient payments, expediting reimbursement cycles
- Managed efficient cash flow reporting and analyzed charge backs, independently addressing and resolving issues to minimize revenue loss
- Obtained prior authorization and precertification for outpatient procedures, ensuring compliance and timely patient care
- Tracked insurance claims and communicated claims status to patients, improving transparency and patient satisfaction
Assistant Office Manager
Medical Management Professionals
08.2003 - 04.2011
- Performed accounts receivable duties including billing, researching charge-backs, issuing credit memos and refunds, and responding to patient and attorney requests to ensure accurate account management
- Oversaw daily office operations for staff of 15 employees, maintaining workflow efficiency and team productivity
- Posted high volume of monthly payments, performed research, tracked misapplied payments, prepared monthly reporting, and trained new associates to support departmental goals
Education
Medical Office / Billing -
American School of Technology
Columbus, OhioSkills
- Invoice statements and data entry
- Mail handling and clerical tasks
- Closing procedures and month-end closing
- Insurance verification and medical claims processing
- Epic systems expertise
- Customer communication skills
- Prior authorization management
- Billing and collections strategies
- Cash reconciliation and payment processing
- Deposit verification and accounts receivable management
Additional Information
Authorized to work in the US for any employer
Timeline
Payment Posting Representative 1
Trinity Health
05.2020 - 03.2026
Client Service Specialist
Columbus Speech & Hearing Center
06.2011 - 01.2020
Assistant Office Manager
Medical Management Professionals
08.2003 - 04.2011
Medical Office / Billing -
American School of Technology