Alisha Munoz
Newton,Iowa
Summary
Compassionate Patient Care Technician skilled in vital signs monitoring, hygiene assistance, and patient support. Committed to enhancing patient comfort and safety while ensuring accurate documentation and effective communication with healthcare teams.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Patient Care Technician
MercyOne Medical Center - West Des Moines
West Des Moines, Iowa
06.2025 - Current
- Assisted nursing staff with daily patient care tasks and hygiene needs.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with mobility and physical activities as needed.
- Documented patient information and care activities accurately in records.
- Communicated effectively with patients to address concerns and provide comfort.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient admissions, discharges and transfers.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
Business Owner
Cratty Shack
Colfax, Iowa
05.2019 - Current
- Managed daily operations and ensured smooth workflow at Cratty Shack.
- Oversaw inventory management and supply chain coordination for restaurant needs.
- Trained and mentored staff on service standards and operational procedures.
- Maintained high standards of food safety and cleanliness in the establishment.
- Analyzed customer feedback to enhance menu offerings and service quality.
- Interviewed, trained, and supervised employees.
- Monitored cash flow to ensure proper budgeting of resources.
- Scheduled maintenance activities for equipment used by the business.
Education
High School Diploma -
Newton High School
Newton, IA05-2007
Skills
- Patient monitoring
- Vital signs assessment
- Hygiene assistance
- Documentation accuracy
- Specimen collection
- Patient care coordination
Certification
BLS certified
Accomplishments
September 2025 Rose award recipient
Timeline
Patient Care Technician
MercyOne Medical Center - West Des Moines
06.2025 - Current
Business Owner
Cratty Shack
05.2019 - Current
High School Diploma -
Newton High School